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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Experience unparalleled security and privacy along with the most advanced iteration of ChatGPT to date. 1. Customer data and prompts are excluded from model training processes. 2. Data is securely encrypted both at rest using AES-256 and during transit with TLS 1.2 or higher. 3. Compliance with SOC 2 standards is ensured. 4. A dedicated admin console simplifies bulk management of members. 5. Features like SSO and Domain Verification enhance security. 6. An analytics dashboard provides insights into usage patterns. 7. Users enjoy unlimited, high-speed access to GPT-4 alongside Advanced Data Analysis capabilities*. 8. With 32k token context windows, you can input four times longer texts and retain memory. 9. Easily shareable chat templates facilitate collaboration within your organization. 10. This comprehensive suite of features ensures that your team operates seamlessly and securely.

Description

Delight.ai is a sophisticated platform designed as a "branded AI concierge" for enterprises, aimed at creating personalized customer experiences that are remarkably human-like. By enhancing every interaction through various channels such as chat, SMS, email, and voice, it utilizes a persistent memory system that comprehensively understands each customer's background, preferences, and intentions, aligning this knowledge with business objectives to boost outcomes like conversion rates, customer retention, and overall lifetime value. Central to its functionality is the principle of omnipresence, which allows Delight.ai to ensure seamless continuity across different communication channels while actively engaging with customers and predicting their needs, creating a coherent and engaging experience. The platform is built on a robust foundation called Trust OS, which guarantees transparency, oversight, policy management, and high-level security measures, including compliance with SOC 2, ISO 27001, and GDPR/HIPAA standards, thus ensuring that the deployment of AI agents is both safe and responsible. In addition, Delight.ai positions itself as a leader in customer engagement technology, continually adapting to meet evolving business demands and enhancing overall customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Blooio Yes 
GPT-5 Yes 
GPT-5 nano Yes 
GPT-5 pro Yes 
GPT-5.1 Instant Yes 
GPT-5.2-Codex Yes 
GPT-5.4 Pro Yes 
GPT-5.4 nano Yes 
GPT-5.5 Thinking Yes 
GPT-6 Astra Yes 
GPT-6 Luna Yes 
Holo4 Yes 
Microsoft PowerPoint Yes 
OpenAI Dots Yes 
OpenAI Frontier Yes 
OpenAI Presence Yes 
OpenAI o1-mini Yes 
OpenAI o1-pro Yes 
Salesforce No 

Integrations

Blooio No 
GPT-5 No 
GPT-5 nano No 
GPT-5 pro No 
GPT-5.1 Instant No 
GPT-5.2-Codex No 
GPT-5.4 Pro No 
GPT-5.4 nano No 
GPT-5.5 Thinking No 
GPT-6 Astra No 
GPT-6 Luna No 
Holo4 No 
Microsoft PowerPoint No 
OpenAI Dots No 
OpenAI Frontier No 
OpenAI Presence No 
OpenAI o1-mini No 
OpenAI o1-pro No 
Salesforce Yes 

Pricing Details

$60/user/month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com/enterprise

Vendor Details

Company Name

Sendbird

Founded

2013

Country

United States

Website

delight.ai/

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) Yes 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Natural Language Generation

Business Intelligence No 
CRM Data Analysis and Reports No 
Chatbot Yes 
Email Marketing Yes 
Financial Reporting Yes 
Multiple Language Support No 
SEO Yes 
Web Content Yes 

Natural Language Processing

Co-Reference Resolution No 
In-Database Text Analytics No 
Named Entity Recognition No 
Natural Language Generation (NLG) Yes 
Open Source Integrations No 
Parsing No 
Part-of-Speech Tagging No 
Sentence Segmentation No 
Stemming/Lemmatization Yes 
Tokenization Yes 

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