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Description

Experience commission-free orders from your various online platforms by utilizing a top-tier ordering system that seamlessly integrates with your website, Instagram, Facebook, Messenger, or WhatsApp. Accelerate your delivery times through partner integrations while fine-tuning your marketing strategies to enhance your restaurant's online presence. Attract new customers eager to dine, expand your clientele, and reward loyal patrons, all while boosting your social media following. Choose an ordering system that aligns perfectly with your existing website's design and functionality. If you lack drivers, access on-demand solutions to fulfill your delivery needs. Connect your orders and deliveries directly to your point of sale, and leverage robust marketing tools to enhance customer loyalty, drive referrals, and gather valuable feedback. Provide customers with the ease of online payments, one-click checkout options, or even Apple Pay across all sales channels. Gain insightful data that empowers you to make informed decisions and effectively grow your delivery operations. Our dedicated Support Team is available every day of the week, always prepared to assist you with any inquiries or issues that may arise.

Description

Flex is an all-in-one catering management platform designed for restaurants, caterers, foodservice operators, hospitality groups, and venues. It helps businesses manage their entire catering and off-premise operation, from online ordering and sales to event planning, production, payments, and delivery. Purpose-built for both B2B and B2C catering workflows, Flex brings orders, events, customers, menus, production, and financial management together in one centralized system. By reducing manual administration and improving coordination across teams, Flex helps businesses save time, control costs, improve customer service, and grow catering sales. Flex includes a fully customizable online ordering website that can be tailored to match your branding and menu structure. Customers can place orders and make secure payments online, while your team manages the complete workflow through one platform. Key features include: * Customizable online ordering * Order and invoice management * Proposals with e-signature capabilities * Customer and company account management * Menu and pricing management * Gift cards * Production and kitchen management * Delivery management * Food costing * Financial and payment management * Secure online payments * Operational and financial reporting * Third-party integrations * Event management * Venue and room bookings Whether you manage corporate catering, drop-off orders, private events, venue bookings, or multi-location operations, Flex provides the tools needed to manage catering more efficiently from initial inquiry through fulfillment. Book a demo today to see how Flex can simplify your catering operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DATEV No 
DeliverThat No 
Deputy No 
Facebook Messenger Yes 
Google Analytics No 
Google Calendar No 
Google Cloud Platform Yes 
Google Maps No 
Grubtech Yes 
Instagram Yes 
Klaviyo No 
MYOB No 
MYOB AccountRight No 
Mailchimp No 
Nowsta No 
QuickBooks Online No 
WhatsApp Yes 
Xero No 
Zapier No 

Integrations

DATEV Yes 
DeliverThat Yes 
Deputy Yes 
Facebook Messenger No 
Google Analytics Yes 
Google Calendar Yes 
Google Cloud Platform No 
Google Maps Yes 
Grubtech No 
Instagram No 
Klaviyo Yes 
MYOB Yes 
MYOB AccountRight Yes 
Mailchimp Yes 
Nowsta Yes 
QuickBooks Online Yes 
WhatsApp No 
Xero Yes 
Zapier Yes 

Pricing Details

$64 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chatlab

Founded

2018

Country

United Arab Emirates

Website

www.chatfood.io

Vendor Details

Company Name

Flex Catering

Founded

2018

Country

Australia, United States of America

Website

www.flexcateringhq.com

Product Features

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Product Features

Catering

Banquet Management Yes 
Billing & Invoicing Yes 
Booking Management Yes 
Calendar Management Yes 
Contract Management Yes 
Costing Yes 
Customer Database Yes 
Event Management Yes 
Facility Management No 
Inventory Management Yes 
Kitchen / Menu Management Yes 
Order Management Yes 
Quote Management Yes 
Recipe Management Yes 
Waitstaff Management Yes 

Event Management

Attendee Management No 
Badge Management Yes 
Conferences / Conventions Yes 
Exhibit / Vendor Management No 
Gamification No 
Room Block Management Yes 
Social Media Promotion Yes 
Sponsorship Management No 
Surveys & Feedback Yes 
Ticketing No 
Volunteer Management No 
Weddings / Parties Yes 

Food Delivery

Delivery Tracking Yes 
Dispatch Management Yes 
For Restaurants Yes 
Gift Card Management Yes 
Menu Management Yes 
Online Ordering Yes 
Order Management Yes 
Routing No 
Sales Trend Analysis Yes 
Supports Loyalty Program No 

Food Service Distribution

Costing Yes 
Customer Management Yes 
Import / Export Management Yes 
Inventory Management Yes 
Lot Tracking No 
Order Management Yes 
Picking & Routing Yes 
Purchasing No 
Quotes / Estimates Yes 
Traceability No 
Vendor Management No 
Warehouse Management No 

Food Service Management

Costing Yes 
For Cafeterias No 
For Healthcare Facilities Yes 
Free / Reduced Meals No 
Inventory Management Yes 
Menu Planning Yes 
Nutritional Analysis No 
Online Payments / Funding Yes 
Point of Sale (POS) No 
Purchasing No 
Recipe Management Yes 
Schools Yes 
Tray Tracking No 

Online Ordering

Integrated Gift Cards Yes 
Menu / Product View Yes 
Mobile Ordering Yes 
Push Notifications No 
Reporting / Analytics Yes 
Rewards / Loyalty Program No 
Secure Payment Processing Yes 
Store Locator Yes 
White-Label Yes 

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting No 
Employee Management No 
Food Costing Yes 
Inventory Management Yes 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics Yes 
Reservations Management Yes 
Sales Tracking Yes 
Table Management No 
Wait List Management Yes 
Waitstaff Management No 

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