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Average Ratings 9 Ratings
Description
ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines.
With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.
Description
Professional translation scaled by technology and enhanced by human experts.
Translate.com is a translation software for businesses and individuals, allowing them to translate files (PDF, Word, Excel, PowerPoint, text), localize customer support, and amplify multilingual apps and websites.
Services and tools
1) Human translation services for localization, professional document translation and more.
Translation for 60+ languages both popular (English, French, etc.) and less common (Korean, Polish, Swedish, Vietnamese, etc.).
2) Translate.com Machine Translation software.
90+ language pairs. Translate more than one or two languages simultaneously.
3) Zendesk Translation App for multilingual customer support.
✓ Machine translation (90+ language pairs) & Human translation (60+ language pairs).
✓ Translation Glossary & Translation Memory.
✓ One subscription for unlimited seats.
4) Translation API.
Translate.com's API allows clients to amplify their multilingual apps and workflows with a professional translation of web content, applications, documentation, and support tickets.
5) App and website localization in JSON file format.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Concret.io
Founded
2013
Country
India
Website
www.concret.io
Vendor Details
Company Name
Translate.com
Founded
2011
Country
United States
Website
www.translate.com
Product Features
Product Features
Computer Assisted Translation
Collaboration
Localization Automation
Machine Translation
Marketing Management
Permission Management
Project Tracking
Quality Control
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Website Translation
Workflow Management
Translation Management
Billing & Invoicing
CRM
Collaboration
For Software
For Websites
Localization Automation
Machine Translation
Marketing Management
Order Management
Permission Management
Project Tracking
Quality Control
Quotes / Estimates
Resource Management
Terminology Management
Translation Analytics
Translator Database
Version Control
Workflow Management