Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 4 Ratings

Total
ease
features
design
support

Description

Streamline your customer service operations with ChatBot in just 10 minutes. The platform seamlessly integrates with the tools you already use, allowing for easy one-click connections. By enhancing customer satisfaction daily, the AI and Machine Learning capabilities empower you to refine your bot continually through the analysis of previous chat interactions. You can design your customized bot without needing any technical expertise. ChatBot aids your sales efforts by generating fresh leads and converting website visitors into paying customers. Enjoy a 14-day trial of ChatBot features without the need for a credit card. Whether you are a startup or an established enterprise, ChatBot enhances your communication with customers and drives your business forward. Continually enhance your operations as your business evolves. Provide 24/7 customer service, reduce response times, and efficiently manage a large number of inquiries, ultimately boosting your team's productivity. With ChatBot, you can ensure a consistent and high-quality experience for your customers at all times.

Description

With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance. Freshchat offers: -Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances Languages supported: Arabic, Assamese, Bengali, Bosnian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Dutch, Danish, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Khmer, Korean, Latvian, Lithuanian, Malay, Malayalam, Marathi, Norse, Norwegian, Odia, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian,

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Facebook
Morphic
Quickwork
Slack
Zowie
CloudNuro
Facebook Messenger
HelpShelf
Kindly
LightBeam.ai
Mobility Infotech
MySMSmantra
Nekton.ai
OBI Engage
Qualimero
Salesforce
SaveMyLeads
Unifonic
Unremot
elevio

Integrations

Facebook
Morphic
Quickwork
Slack
Zowie
CloudNuro
Facebook Messenger
HelpShelf
Kindly
LightBeam.ai
Mobility Infotech
MySMSmantra
Nekton.ai
OBI Engage
Qualimero
Salesforce
SaveMyLeads
Unifonic
Unremot
elevio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15.00/month/user
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

LiveChat Software

Founded

2002

Country

United States

Website

chatbot.com

Vendor Details

Company Name

Freshworks

Founded

2011

Country

United States

Website

www.freshworks.com/live-chat-software/

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Alternatives

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