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Description
Chat2Desk, a chat room for businesses, is an online chat application. It helps businesses to improve their interaction with customers and attract new ones. You can also automate and improve processes with the service.
Chat2Desk offers omnichannel communication. You can add all popular messengers, social networks and other platforms in one window. This makes it easy for customers to contact your company.
Chatbots, such as those that use AI, automate communication and answer standard questions from customers.
Chat2Desk has an online chat widget on the website so that customers can quickly get the help or information they need.
Open API allows you to connect to CRM tools and other tools.
Description
Firebot is a free and open-source bot aimed at Twitch streamers, crafted to enhance their streaming experience through interactive features and effective chat management solutions. With a sleek, user-friendly interface, it allows users to configure the bot for a multitude of functions without requiring any programming expertise. Its notable features encompass customizable chat commands, a real-time integrated chat feed for interaction and moderation, automated responses triggered by various stream events, and a currency system that incentivizes viewer participation. In addition, Firebot includes engaging built-in games such as slots and heists, along with strong moderation tools to ensure a welcoming chat atmosphere. It also supports integrations with popular platforms like Streamlabs, StreamElements, Discord, and Philips Hue to further enrich the streaming experience. As a project fueled by community contributions, Firebot is consistently updated and refined, making it a powerful and adaptable tool for streamers looking to elevate their content and engage their audiences more effectively. This ongoing collaboration within the community not only enhances the bot's features but also encourages innovation among users.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Discord
Facebook
Instagram
StreamElements
Streamlabs
Streamloots
Telegram
Twitch
WhatsApp
Integrations
Discord
Facebook
Instagram
StreamElements
Streamlabs
Streamloots
Telegram
Twitch
WhatsApp
Pricing Details
10
Free Trial
Free Version
Pricing Details
Free
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chat2Desk
Founded
2015
Country
Russia
Website
chat2desk.com/en/
Vendor Details
Company Name
Firebot
Country
United States
Website
firebot.app/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration