Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We assist B2B SaaS companies in securing 25% more demos from their current website visitors without incurring additional advertising expenses. By enhancing demo bookings, businesses can witness an increase in sales-qualified leads exceeding 25% without the need to raise their ad budgets. Additionally, our services can double your website's conversion rates and improve the lead-to-sale conversion by 28% through better-qualified prospects. Our seamless CRM integration allows for timely action on leads, supported by over 1,100 integrations and a customizable REST API, ensuring compatibility with your existing systems. Consequently, our automation and integration solutions guarantee a smooth transition with minimal disruption to your daily operations, making the onboarding process exceptionally straightforward. With these enhancements, companies can focus on their growth while we streamline their lead management.
Description
For more than 17 years, Magellan Solutions has established itself as the premier choice for customer service outsourcing, inbound call center solutions, and BPO services specifically tailored for small and medium enterprises worldwide. We are firmly positioned in a thriving market. Our focus is on empowering SMEs to enhance and expand their BPO and call center capabilities. We are committed to a long-term partnership that fosters mutual success. By meticulously screening and hiring talent for your projects, we prioritize two critical aspects: the necessary skills and the right character to ensure exceptional performance. Our passion for progress drives us to help you not only maintain but also effectively set Key Performance Indicators (KPIs) that align with your growth and scalability objectives. We offer a range of options, including dedicated employee pricing and shared services, to accommodate your campaign needs. With us, scaling your operations doesn’t require hefty investments. Plus, you can maintain or even boost your Customer Satisfaction Rating, which currently averages an impressive 95.63% for consumer goods. We provide flexible pricing models, offering price per call or packaged options based on what suits your requirements best. Ultimately, partnering with us means you can confidently navigate the path to success while focusing on what matters most: your business growth.
API Access
Has API
Yes
API Access
Has API
No
Integrations
ActiveCampaign
Yes
Agile CRM
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Insightly
Yes
Insightly Marketing
Yes
Keap
Yes
Slack
Yes
Trello
Yes
Typeform
Yes
Integrations
ActiveCampaign
No
Agile CRM
No
HubSpot CRM
No
HubSpot Customer Platform
No
Insightly
No
Insightly Marketing
No
Keap
No
Slack
No
Trello
No
Typeform
No
Pricing Details
$21.50 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Chat Metrics
Founded
2015
Country
Australia
Website
info.chatmetrics.com
Vendor Details
Company Name
Magellan Solutions
Country
United States
Website
www.magellan-solutions.com
Product Features
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
No
Chatbot
No
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
Yes
Lead Qualification
Yes
Mobile Messaging
Yes
Multi-Channel Communication
No
Product Recommendations
Yes
Video Chat
No
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes