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features
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support

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Description

We assist B2B SaaS companies in securing 25% more demos from their current website visitors without incurring additional advertising expenses. By enhancing demo bookings, businesses can witness an increase in sales-qualified leads exceeding 25% without the need to raise their ad budgets. Additionally, our services can double your website's conversion rates and improve the lead-to-sale conversion by 28% through better-qualified prospects. Our seamless CRM integration allows for timely action on leads, supported by over 1,100 integrations and a customizable REST API, ensuring compatibility with your existing systems. Consequently, our automation and integration solutions guarantee a smooth transition with minimal disruption to your daily operations, making the onboarding process exceptionally straightforward. With these enhancements, companies can focus on their growth while we streamline their lead management.

Description

LINK Mobility offers an advanced omnichannel communications platform that allows enterprises to connect with customers through SMS, WhatsApp, Email, Voice, and many other channels. This award-winning CPaaS provider empowers businesses to deliver personalized, meaningful conversations that improve customer satisfaction and optimize the entire customer journey. With a solid track record of more than 20 years and trusted by over 47,000 brands worldwide, LINK Mobility handles the delivery of billions of messages annually. Their comprehensive suite includes tools for customer care communications, targeted marketing campaigns, real-time notifications, and secure authentication via OTPs. Operating locally in over 30 countries, the company combines deep market knowledge with global message reach spanning 600+ mobile networks and OTT channels. Their platform supports rich content messaging, allowing businesses to send branded images and videos for enhanced engagement. LINK Mobility emphasizes compliance and security while providing seamless communication experiences. Recognized by Juniper Research as the best RCS provider, they continue to lead the mobile messaging industry with innovative solutions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

ActiveCampaign Yes 
Agile CRM Yes 
Detrack No 
Facebook Messenger No 
Gemini No 
Gemini Enterprise No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Insightly Yes 
Insightly Marketing Yes 
Keap Yes 
OpenAI No 
Salesforce No 
Shopify No 
Slack Yes 
Trello Yes 
Typeform Yes 
WhatsApp No 

Integrations

ActiveCampaign No 
Agile CRM No 
Detrack Yes 
Facebook Messenger Yes 
Gemini Yes 
Gemini Enterprise Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Insightly No 
Insightly Marketing No 
Keap No 
OpenAI Yes 
Salesforce Yes 
Shopify Yes 
Slack No 
Trello No 
Typeform No 
WhatsApp Yes 

Pricing Details

$21.50 per month
Free Trial Yes 
Free Version No 

Pricing Details

299
Set-up fee + Monthly fee
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chat Metrics

Founded

2015

Country

Australia

Website

info.chatmetrics.com

Vendor Details

Company Name

LINK Mobility

Founded

2000

Country

Norway

Website

www.linkmobility.com

Product Features

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication No 
Product Recommendations Yes 
Video Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning No 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation Yes 
Group Messaging Yes 
Human Handover Yes 
Lead Distribution Yes 
Lead Qualification Yes 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations Yes 
Video Chat No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

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