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ease
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our chat representatives offer instant replies during key moments of a customer's purchasing journey. They have the ability to convert more site visitors into leads for your business, particularly those who might not take the step to fill out a contact form or initiate a phone call. By managing routine tasks such as completing forms for new client intakes around the clock, chat representatives free up your time for more important matters. Additionally, we facilitate appointment scheduling and bookings for your business, ensuring you maximize every opportunity. We guarantee to match or undercut any competitor's pricing, allowing you to save on costs. Our fixed monthly fee covers unlimited chat interactions at any time, day or night, on your behalf. The visitors to your site are a testament to your marketing and branding efforts, and we promise transparency without unexpected charges. Don't let limitations hold you back; we provide your website with continuous support from real people, enhancing engagement and customer satisfaction at all hours. With our dedicated team, you can focus on growing your business while we handle the communications.

Description

We alleviate the burden of customer service, technical support, and back-office tasks while enhancing their efficiency. From the moment you engage with us, a dedicated team will be assigned to assist you in maintaining quality even during high demand, swiftly onboarding new staff, and refining your operational processes. By partnering with Peak Support, you can concentrate on growing your business, ensuring that your customers receive the outstanding service they expect. Each client is supported by a committed account manager who collaborates with you to establish objectives for the team, provides performance insights, and offers actionable recommendations based on those insights. Our customer service representatives come with an average of eight years of experience in the industry and possess numerous positive endorsements. We deliver top-notch customer service across various channels, including email, phone, chat, and social media platforms. Additionally, we specialize in technical support for both hardware and software companies, ensuring comprehensive assistance through Facebook, Twitter, Snapchat, and any other social media avenue. Our commitment to excellence means that your customers will always have access to knowledgeable and responsive support, no matter where they choose to reach out.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Acuity Scheduling Yes 
Agile CRM Yes 
ClientRock Yes 
Clio Yes 
Facebook No 
Flip No 
FreshBooks Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
LeadSquared Yes 
Microsoft Bookings Yes 
OnePageCRM Yes 
Rocket Matter Yes 
Salesforce Yes 
Spotler CRM Yes 
Survey Rocket Yes 
Wise Agent Yes 
X (Twitter) No 
YouCanBookMe Yes 
Zapier Yes 

Integrations

Acuity Scheduling No 
Agile CRM No 
ClientRock No 
Clio No 
Facebook Yes 
Flip Yes 
FreshBooks No 
HubSpot CRM No 
HubSpot Customer Platform No 
LeadSquared No 
Microsoft Bookings No 
OnePageCRM No 
Rocket Matter No 
Salesforce No 
Spotler CRM No 
Survey Rocket No 
Wise Agent No 
X (Twitter) Yes 
YouCanBookMe No 
Zapier No 

Pricing Details

$249 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Chat Agents

Country

United States

Website

www.chatagents.com

Vendor Details

Company Name

Peak Support

Founded

2015

Country

United States

Website

peaksupport.io

Product Features

Product Features

Alternatives

Alternatives