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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chasma offers straightforward, ready-to-use, and easily adjustable solutions that enhance both performance and productivity by focusing on the employee experience. The right tools have the potential to transform your business aspirations into achievable goals. As a comprehensive marketplace, Chasma serves as your go-to resource for HR applications, connectors, visualizations, and dashboards. These offerings empower HR organizational designers to streamline their business processes, aligning them with their people technology strategies. By fostering an employee-centric atmosphere throughout your organization—without the need for extensive customization—you can ensure that your workforce remains the cornerstone of your enterprise's success. Providing a seamless, user-focused experience for your employees is essential for standing out in a competitive market. Chasma Marketplace apps are crafted to be straightforward, ready-to-go, and easily configurable, allowing for rapid deployment within your organization. We achieve this by developing solutions that are universally applicable, seamlessly integrating with your existing applications and technologies, while being adaptable to meet the specific needs of your enterprise. Ultimately, investing in such tools leads to a more engaged workforce, driving overall organizational success.

Description

As consumers grow increasingly open to innovative technologies, enhancing customer experience now demands a distinctive strategy for customer support. Our services are tailored specifically by a team of skilled developers. With more than three decades of expertise in customer success management, we are well-equipped to tackle the task of preserving and improving your customer experience. Sutherland Conversational AI Solutions offers robust conversational AI applications designed for enterprises, enabling clients to reduce contact volume, automate self-service interactions for customers, and extend support availability in contact centers. This solution merges a focus on user-centered design with advanced AI, alongside our extensive background in customer experience, to deliver a self-service and automation solution that seamlessly integrates with CRM and enterprise systems. Ultimately, the primary goal of automating mortgage servicing is to create satisfied customers while simultaneously lowering costs, showcasing the dual benefits of our approach. By leveraging these advanced technologies, businesses can achieve greater efficiency and customer satisfaction.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cornerstone HR Yes 
Cornerstone SumTotal Yes 
Microsoft Power BI Yes 
Workday HCM Yes 

Integrations

Cornerstone HR No 
Cornerstone SumTotal No 
Microsoft Power BI No 
Workday HCM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chasma

Founded

2017

Country

United States

Website

chasma.io

Vendor Details

Company Name

Sutherland

Founded

1986

Country

United States

Website

www.sutherlandglobal.com/products-x-platforms/sutherland-conversational-ai

Product Features

App Design

Change Management No 
Collaboration No 
Design Templates No 
Drag & Drop No 
Feature Library No 
Prototyping No 
Testing Management No 
Visual Interface No 

Human Resources

360 Degree Feedback No 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management No 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management No 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management No 
Time Off Management No 
Timesheets No 
Training Management No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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