Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chasma offers straightforward, ready-to-use, and easily adjustable solutions that enhance both performance and productivity by focusing on the employee experience. The right tools have the potential to transform your business aspirations into achievable goals. As a comprehensive marketplace, Chasma serves as your go-to resource for HR applications, connectors, visualizations, and dashboards. These offerings empower HR organizational designers to streamline their business processes, aligning them with their people technology strategies. By fostering an employee-centric atmosphere throughout your organization—without the need for extensive customization—you can ensure that your workforce remains the cornerstone of your enterprise's success. Providing a seamless, user-focused experience for your employees is essential for standing out in a competitive market. Chasma Marketplace apps are crafted to be straightforward, ready-to-go, and easily configurable, allowing for rapid deployment within your organization. We achieve this by developing solutions that are universally applicable, seamlessly integrating with your existing applications and technologies, while being adaptable to meet the specific needs of your enterprise. Ultimately, investing in such tools leads to a more engaged workforce, driving overall organizational success.
Description
As consumers grow increasingly open to innovative technologies, enhancing customer experience now demands a distinctive strategy for customer support. Our services are tailored specifically by a team of skilled developers. With more than three decades of expertise in customer success management, we are well-equipped to tackle the task of preserving and improving your customer experience. Sutherland Conversational AI Solutions offers robust conversational AI applications designed for enterprises, enabling clients to reduce contact volume, automate self-service interactions for customers, and extend support availability in contact centers. This solution merges a focus on user-centered design with advanced AI, alongside our extensive background in customer experience, to deliver a self-service and automation solution that seamlessly integrates with CRM and enterprise systems. Ultimately, the primary goal of automating mortgage servicing is to create satisfied customers while simultaneously lowering costs, showcasing the dual benefits of our approach. By leveraging these advanced technologies, businesses can achieve greater efficiency and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Cornerstone HR
Yes
Cornerstone SumTotal
Yes
Microsoft Power BI
Yes
Workday HCM
Yes
Integrations
Cornerstone HR
No
Cornerstone SumTotal
No
Microsoft Power BI
No
Workday HCM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chasma
Founded
2017
Country
United States
Website
chasma.io
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-conversational-ai
Product Features
App Design
Change Management
No
Collaboration
No
Design Templates
No
Drag & Drop
No
Feature Library
No
Prototyping
No
Testing Management
No
Visual Interface
No
Human Resources
360 Degree Feedback
No
Applicant Tracking
No
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
No
Employee Lifecycle Management
No
Onboarding
No
Payroll Management
No
Performance Management
No
Recruiting Management
No
Self Service Portal
No
Succession Planning
No
Time & Attendance Management
No
Time Off Management
No
Timesheets
No
Training Management
No
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No