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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chaskiq serves as an open-source messaging solution that significantly improves interaction among support, sales, and marketing teams while engaging with their clientele. It boasts a comprehensive web chat function that includes video calling, onboarding experiences, personalized messages, and newsletter distribution. The platform accommodates an unlimited number of inboxes, effectively bringing together conversations from diverse channels like Twitter, WhatsApp, Facebook Messenger, and Telegram into one unified interface. Automation capabilities are a key feature of Chaskiq, offering routing bots to streamline conversations, as well as tools for both outbound and inbound automation, audience segmentation, and a route editor. Additionally, users can implement mass email campaigns, showcase banners, utilize pop-ups, or conduct guided tours to capture visitor attention at pivotal times. The help center functionality allows businesses to systematically organize and display help resources through easily navigable articles. Furthermore, the reporting capabilities enable users to generate tailored reports enriched with visually engaging graphics and can even integrate data from third-party services, enhancing overall analysis and decision-making. Overall, Chaskiq stands out as a versatile platform designed to enhance customer engagement and streamline team communication effectively.

Description

Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Facebook Messenger Yes 
FullContact Yes 
Instagram Yes 
Stripe Yes 
Telegram Yes 
Twilio Yes 
WhatsApp Yes 
X (Twitter) Yes 
Calendly Yes 
Clearbit Yes 
Dropbox No 
OAuth Yes 
Reveniu Yes 
Salesforce No 
Shopify No 
Slack Yes 
Twilio Voice No 
VK No 
Viber No 

Integrations

Facebook Yes 
Facebook Messenger Yes 
FullContact Yes 
Instagram Yes 
Stripe Yes 
Telegram Yes 
Twilio Yes 
WhatsApp Yes 
X (Twitter) Yes 
Calendly No 
Clearbit No 
Dropbox Yes 
OAuth No 
Reveniu No 
Salesforce Yes 
Shopify Yes 
Slack No 
Twilio Voice Yes 
VK Yes 
Viber Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

Free
We have 3 packages:
1) Freemium - 3 agents - Free
2) Medium - 10 agents - 500 USD/month
3) Premium - Unlimited agents - 990 USD/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chaskiq

Founded

2019

Country

Chile

Website

chaskiq.io

Vendor Details

Company Name

Whelp

Founded

2019

Country

United States

Website

whelp.co

Product Features

Customer Communications Management

Batch Communications No 
Chat / Messaging No 
Content Management No 
Email Distribution No 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization No 
Print Management No 
Template Management No 
Video Content No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Chatbot

Call to Action Yes 
Context and Coherence Yes 
Human Takeover Yes 
Inline Media / Videos Yes 
Machine Learning Yes 
Natural Language Processing Yes 
Payment Integration Yes 
Prediction Yes 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis Yes 
Social Media Integration Yes 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management Yes 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management No 
Video Content Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management No 
Call Center Management Yes 
Email Management Yes 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration Yes 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Unified Communications

Audio / Video Conferencing No 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing Yes 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Alternatives

Alternatives

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