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WEX Field Service ManagementWEX FSM is an innovative cloud-based platform designed to enhance every facet of a contractor's operations, encompassing everything from scheduling and dispatch to invoicing, payments, reporting, and customer management. By integrating various workflow tasks, it allows technicians, office personnel, and clients to function within a unified system that features real-time location tracking, intuitive drag-and-drop scheduling, optimized routing for dispatch, and comprehensive customer history, which includes job details, equipment data, notes, and photos. The platform also facilitates the creation of quotes and proposals, management of pricing books, and provides immediate mobile invoicing and payment solutions. With capabilities for supporting recurring service plans, offering flexible financing options, and incorporating integrated payment processing, WEX FSM accelerates cash flow by minimizing delays associated with invoicing and collections. Furthermore, it offers seamless connectivity to accounting software like QuickBooks, extensive reporting and analytics tools for valuable business insights, and a dedicated mobile application that empowers field technicians to efficiently manage their tasks and receive payments on-site. This combination of features ensures that contractors can operate more efficiently and effectively in a competitive market.
Description
Numerous organizations face challenges with their outdated accounts receivable systems, which rely heavily on manual processes for invoice tracking and collections. This inefficiency leads to elevated days sales outstanding (DSO) and slow payment cycles. When organizations handle a large number of transactions, these manual methods often prove inadequate, resulting in missed revenue opportunities and decreased profitability. By implementing automated credit control, businesses can minimize tedious tasks and ensure that outstanding invoices are promptly addressed. The traditional viewpoint of invoice chasing, which involves requesting payment for goods or services, often creates discomfort and tension, wasting valuable time for both the payer and the payee. However, this situation can be improved. At Chaser, we believe that trust is essential for successful business relationships; hence, our solutions are designed to make the payment collection process straightforward, efficient, and stress-free. Our mission is to empower businesses with the assurance that they will receive payment for their efforts, ultimately fostering healthier financial interactions. Additionally, we aim to transform the perception of invoice chasing from a negative task into a proactive and positive business practice.
Description
Custom Plena bots are designed to execute a three-way match and identify duplicate entries efficiently. In addition, these bots can apply business rules to determine general ledger codes, calculate taxes, and extract crucial details from invoices. Accounts Receivable (AR) robots enhance the management of cash postings, analyze billing reports, and issue reminders for overdue invoices. The automation provided by a Plena robot makes payment collection simpler and more immediate than it has ever been. A tailored bot can be programmed to scrutinize incoming payments several times a day, making it particularly beneficial for accounts receivable teams dealing with net terms or outstanding invoices. Beyond this, AR robots are equipped to navigate even the most intricate billing procedures, accurately document receivables, and manage bad debt. Our robots take command of the keyboard, mouse, and screen on any computer to carry out tasks and make informed decisions by interacting with any application or file. This allows for the automation of entire processes from start to finish with minimal human involvement. Digital robots accomplish their tasks similarly to humans; however, they do so without errors and maintain peak efficiency continuously, thereby revolutionizing operational productivity. In essence, the future of automation lies in the seamless integration of these intelligent bots into everyday business functions.
API Access
Has API
No
API Access
Has API
No
Integrations
QuickBooks Online
Yes
AccountsIQ
Yes
Acumatica Cloud ERP
No
Axis LMS
Yes
Microsoft Dynamics GP
No
NetSuite
No
QuickBooks Online Advanced
Yes
Xero
Yes
Integrations
QuickBooks Online
Yes
AccountsIQ
No
Acumatica Cloud ERP
Yes
Axis LMS
No
Microsoft Dynamics GP
Yes
NetSuite
Yes
QuickBooks Online Advanced
No
Xero
No
Pricing Details
$35 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chaser
Founded
2014
Country
United Kingdom
Website
www.chaser.io
Vendor Details
Company Name
Plena
Founded
2018
Country
United States
Website
plena.io
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
No
Check Processing
No
Collections Management
No
Online Payment Processing
No
Overpayment Processing
No
Partial Payments
No
Receivables Ledger
No
Recurring Billing
No
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
Yes
Hourly Billing
No
Invoice History
Yes
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
Yes
Product Features
Accounts Payable
Approval Process Control
No
Bank Reconciliation
No
Cash Management
No
Check Writing
No
Duplicate Payment Alert
No
Fraud Detection
No
General Ledger Entry
No
Vendor Management
No
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
No
Check Processing
No
Collections Management
No
Online Payment Processing
No
Overpayment Processing
No
Partial Payments
No
Receivables Ledger
No
Recurring Billing
No
Robotic Process Automation (RPA)
Analytics
No
Attended Automation
No
Code-free Development
No
Image Recognition
No
Optical Character Recognition
No
Process Builder
No
Third Party Application Integration
No
Unattended Automation
No
