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Description
ChartsBeds provides an unparalleled platform for overseeing all facets of your hospitality enterprise through a singular, user-friendly cloud interface. You can easily manage your pricing and availability from any location, monitor guest satisfaction in real-time, connect seamlessly with your OTAs, manage your property's housekeeping, offer special promotions through your online booking system, track competitor pricing, and much more. The responsive design of the website enhances direct sales, allowing you to visualize your sales funnel, conversion rates, and identify any sales obstacles. Additionally, a comprehensive price comparison feature enables you to analyze your competitors more effectively. The Customer Feedback module empowers you to gather insights from your guests at any point during their stay, facilitating prompt responses to their needs. This all-in-one solution not only streamlines operations but also elevates the overall guest experience, ensuring that your hospitality business thrives in a competitive market.
Description
The Hotelier is a comprehensive, integrated Property Management Suite that oversees all hotel operations, encompassing front office and reservation systems, food and beverage services, banquet management, inventory control, guest services, financial accounting, payroll processing, engineering and maintenance, and housekeeping, while also providing real-time business intelligence for swift decision-making. In the fiercely competitive landscape of the hospitality industry, the advantage lies not just in the luxurious amenities available but also significantly in the caliber of customer service provided. Maintaining consistently high levels of customer service requires meticulous control over a myriad of functions and processes, akin to a conductor skillfully leading an orchestra to achieve a harmonious symphony. This level of orchestration ensures that every aspect of the guest experience is attended to, creating a seamless and enjoyable stay. Ultimately, a hotel that excels in both service and functionality is likely to stand out in the crowded marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Duve
No
Pricing Details
$74 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChartsBeds
Founded
1998
Country
Ireland
Website
chartsbeds.com
Vendor Details
Company Name
Data Devices
Founded
1989
Country
India
Website
www.datadevices.com/thehotelier/
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
