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features
design
support

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Description

Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.

Description

The aTouchAway platform significantly enhances patient outcomes by facilitating virtual communication, remote monitoring, care plan management, and streamlined clinical workflows. It allows seamless interaction among patients, caregivers, and care team members through a secure platform that supports video conferencing, messaging, and group chats. Users can engage in two-way video calls, with the option to bring in an additional participant for comprehensive discussions. Even patients who struggle with technology can easily initiate a video call with just one touch. Secure text messaging enables communication between members of the care circle or within group chats, all while ensuring that conversations are encrypted to protect sensitive health information. Users can also share images, videos, and documents as attachments in their messages or group discussions, with files being temporarily stored and automatically expiring after 72 hours to maintain confidentiality. This multi-faceted approach not only improves access to care but also fosters a more connected healthcare experience for all involved.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CharmConnect

Website

www.charmhealth.com/connect/

Vendor Details

Company Name

Aetonix Systems

Founded

2014

Country

Canada

Website

aetonix.com/platform/

Product Features

Home Health Care

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Employee Tracking No 
Medication Database Yes 
Patient Intake Yes 
Scheduling Yes 
Time / Task Reporting Yes 

Alternatives

Alternatives

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VirtualCare

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