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Description

Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.

Description

Patient care unfolds moment by moment, making it essential for the systems that facilitate clinical communication to be both adaptable and responsive. The infrastructure must possess the agility to efficiently direct interactions between individuals and systems precisely when and how they are required. Furthermore, it should seamlessly integrate voice communication, secure messaging, and alarm notifications into a cohesive framework. The Vocera Platform offers this type of infrastructure, serving as an intelligent ecosystem that links all necessary individuals and information for effective patient care. With the Dynamic Master Directory, you can effortlessly identify the personnel needed based on their role, group, or function. The Engage intelligent workflow engine is designed to reduce interruption fatigue by ensuring that communications and alerts are routed, escalated, and prioritized with relevant context. Additionally, the user-friendly voice-driven experience simplifies communication, allowing users to connect by name, role, or group with ease. This comprehensive approach not only enhances operational efficiency but also improves the overall experience for both caregivers and patients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Contact Vocera Communications for pricing details.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CharmConnect

Website

www.charmhealth.com/connect/

Vendor Details

Company Name

Stryker

Founded

1941

Country

United States

Website

www.stryker.com/us/en/portfolios/medical-surgical-equipment/clinical-communication-and-workflow.html

Product Features

Hospital Management

Accounting Integration No 
Appointment Management No 
Appointment Scheduling No 
Bed Management No 
Billing & Invoicing No 
Claims Management No 
In-Patient Management No 
Inventory Management No 
Medical Billing No 
Out-Patient Management No 
Patient Records Management No 
Physician Management No 
Policy Management No 
Revenue Management No 

Patient Engagement

Appointment Scheduling No 
Care Planning Yes 
Collaboration Yes 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal Yes 
Personal Health Record No 
Progress Tracking No 
Self Management Yes 

Alternatives

Alternatives