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support

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Description

Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.

Description

RealTime Clinic's innovative model adds value by combining point-of care and self-generated patient information. The new, robust clinical data that combines point-of-care data with self-generated patient data can then be shared with insurance companies to create insurance plans that are based on the patient’s lifestyle and health. RealTime Clinic's innovative approach can not only change the way patient care is delivered and approached, but also transforms the patient's role from one of passive recipients and recipients of care to one that involves active participation in decisions and follow-up. Patients who are actively involved in healthcare decisions and follow through can be more compliant and make better lifestyle choices. This leads to a healthier population.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Chatbot No 
Amazon S3 No 
Twilio No 

Integrations

AWS Chatbot Yes 
Amazon S3 Yes 
Twilio Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CharmConnect

Website

www.charmhealth.com/connect/

Vendor Details

Company Name

RealTime Clinic

Founded

2015

Country

United States

Website

realtimeclinic.com

Product Features

Telemedicine

Appointment Reminders No 
Appointment Scheduling No 
Chat / Messaging Yes 
E-Prescribing No 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice Yes 
Online Forms Yes 
Patient Queue Management Yes 
Practice Management Yes 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing Yes 

Alternatives

Alternatives

CharmHealth Reviews

CharmHealth

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