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features
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support

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Write a Review

Description

Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.

Description

Patients Know Best (PKB) is an online platform designed for secure personal health records, allowing individuals to access and take charge of their health information from a centralized location. Users can conveniently review their medical history, test results, medications, and care plans while also sharing this data with healthcare professionals, caregivers, and family, enhancing their involvement in healthcare decisions. By consolidating health information from various providers, including hospitals, general practitioners, and specialists, PKB offers a streamlined online account that can be accessed from any internet-enabled device. Among its notable features are secure messaging capabilities to communicate with healthcare teams, tools for symptom tracking and condition monitoring, and privacy settings that empower patients to control what information is shared and who can see it. Additionally, PKB facilitates integration with wearable technology, allowing users to monitor their health metrics in real-time, thereby further enhancing their ability to manage their wellbeing effectively. This comprehensive approach not only fosters better health outcomes but also promotes a collaborative relationship between patients and their care providers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CharmConnect

Website

www.charmhealth.com/connect/

Vendor Details

Company Name

Patients Know Best

Founded

2008

Country

United Kingdom

Website

patientsknowbest.com

Product Features

Patient Portal

Appointment Confirmations No 
Appointment Scheduling No 
Bill Payment No 
Care Plans No 
Care Summaries No 
EHR-Agnostic No 
Health Record Access No 
Intake Forms No 
Lab Results No 
Prescription Renewals No 
Secure Messaging No 
Video Consultations No 

Alternatives

Alternatives

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