Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.
Description
NHSmail serves as a secure email platform authorized by the Department of Health and Social Care for the exchange of patient-related and sensitive data. This national secure collaboration system is designed for both health and social care, fundamentally enhancing the way users can interact and cooperate within and beyond their organizations. To ensure the protection of sensitive information, all emails exchanged between health and social care entities must comply with the secure email standard (DCB1596), guaranteeing confidentiality and security for all involved parties. Recognized as the selected email service by NHS Digital, managing access to the system necessitates appropriate account credentials. Throughout its operations, NHS Digital handles and transmits confidential information, underscoring the need for secure communication. Users are encouraged to log in to their secure NHS email accounts regularly, as NHSmail is specifically tailored for the safe sharing of sensitive information. Notably, data associated with accounts deemed inactive is retained for a maximum of 180 days, ensuring that users have a brief window to reactivate their accounts if necessary. This structured retention policy further reinforces the commitment to maintaining security and efficiency within the email service.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Microsoft 365
No
Microsoft Outlook
No
Microsoft Teams
No
Skype
No
TriVice
No
Integrations
Microsoft 365
Yes
Microsoft Outlook
Yes
Microsoft Teams
Yes
Skype
Yes
TriVice
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CharmConnect
Website
www.charmhealth.com/connect/
Vendor Details
Company Name
NHS Digital
Country
United Kingdom
Website
digital.nhs.uk/services/nhsmail