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features
design
support

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Description

We help brands pioneer conversational commerce by integrating chat apps, shop systems, and bots into one intuitive design. Introducing charles: the conversational commerce suite designed for consumer brands. For brands that want to build relationships and talk with their customers. Beautiful and intuitive UI that integrates commerce backend with messenger API's. Your product catalogue and checkout experiences can be integrated into conversational journeys. Get opt-ins, create subscriber lists, and notify your customers about new campaigns, products, restock, or shipment tracking. We help you convert website traffic into meaningful conversations that result in higher conversion rates and lower returns. Chat can be used for retention as well as acquisition, according to our belief. Your best customers can have a personal concierge at scale without the need to log in. Integrate with your customers' daily routines. Messenger apps are now 20% more popular than Social Networks.

Description

Manessa AI is a web-based conversational tool designed for those looking to engage in discussions about ideas, daily inquiries, or personal insights. Users can interact with it via real-time voice or text chat, selecting from three distinct AI companions, each offering a unique conversational approach. The platform has the capability to remember chosen details for consistency in ongoing dialogues and boasts additional features like web search available on its paid plans. It operates seamlessly on both desktop and mobile browsers. By default, conversation history is saved locally, with an option for encrypted memory synchronization; the service assures that chat data is not utilized to enhance its response models and refrains from employing ad tracking. Users can enjoy a complimentary period of seven days of voice interaction, after which they can continue with free text messaging; the Premium subscription is offered on a monthly basis. Furthermore, this innovative service caters to diverse user preferences while prioritizing privacy and data security.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Dialogflow Yes 
Facebook Messenger Yes 
Google Business Profile Yes 
Shopify Yes 
Spryker Yes 
WhatsApp Yes 
WooCommerce Yes 
iMessage Yes 

Integrations

Dialogflow No 
Facebook Messenger No 
Google Business Profile No 
Shopify No 
Spryker No 
WhatsApp No 
WooCommerce No 
iMessage No 

Pricing Details

Share some details about your situation for conversational commerce. We will reach out to you and follow-up on your individual case. 100% personalized. 👼
Free Trial No 
Free Version No 

Pricing Details

€14.99/month
Premium is €14.99 per month and uses one monthly allowance shared across voice and text. Free access includes seven active-use days of voice, followed by free text messaging.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Charles

Founded

2019

Country

Germany

Website

www.hello-charles.com

Vendor Details

Company Name

Manessa AI

Founded

2026

Country

Poland

Website

manessaai.com

Product Features

Chatbot

Call to Action Yes 
Context and Coherence No 
Human Takeover Yes 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration Yes 
Prediction No 
Ready-made Templates Yes 
Reporting / Analytics Yes 
Sentiment Analysis No 
Social Media Integration Yes 

Conversational AI

Code-free Development Yes 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation Yes 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover Yes 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations Yes 
Video Chat No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration Yes 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Social Selling

Automated Publishing No 
Compliance Management No 
Content Discovery No 
Content Management Yes 
Employee Advocacy No 
Gamification No 
Lead Engagement Yes 
Performance Metrics Yes 
Pre-Approved Content Library Yes 
Single Sign On Yes 
Social Media Monitoring No 

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

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