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Description
Enhance your customer lifetime value by gaining deeper insights into the reasons behind cancellations and establishing a clear strategy for improvement.
Focus on retaining customers through a streamlined cancellation process that performs exceptionally well.
When customers click the cancel button, they are redirected to a cancellation experience powered by Chargebee Retention, which includes tailored information aimed at enticing them to reconsider their decision. Customers receive dynamic offers that are customized based on specific targeting criteria. Automated workflows actively engage customers while monitoring their interactions across various channels and tools. Insights are easily gathered through intuitive dashboards, enabling you to take proactive measures to retain a greater number of customers.
With Chargebee Retention, you can proactively tackle customer issues before they result in cancellations, offering an automated, scalable, and personalized approach that significantly enhances your retention efforts. This not only improves customer satisfaction but also builds long-term loyalty.
Description
SmartKarrot, a cloud-based solution for Customer Success & Account Management allows teams to manage Customer Growth (Expansion/Retention & Renewal), with a platform focussed on Intelligence & Automation.
1. SmartKarrot is built on Augmented Intelligence and proactive handles complex use cases related to Expansion & Retention. Multiple products, service lines, and geographies.
2. Our customers can scale efficiently with our intense focus on Automation & Playbooks.
3. Our New Age Design with a PLG mindset makes for a great user experience.
4. Our unlimited user packages allow our clients to be truly Customer Centric and enable great alignment within their teams.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Slack
Stripe
Amazon EC2
Amazon Web Services (AWS)
Asana
Chargebee
KonnectzIT
Microsoft Excel
Microsoft Outlook
Integrations
Salesforce
Slack
Stripe
Amazon EC2
Amazon Web Services (AWS)
Asana
Chargebee
KonnectzIT
Microsoft Excel
Microsoft Outlook
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chargebee
Founded
2011
Country
United States
Website
www.chargebee.com/retention/
Vendor Details
Company Name
SmartKarrot Inc
Founded
2018
Country
United States
Website
www.smartkarrot.com
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis