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Description
Enhance your customer lifetime value by gaining deeper insights into the reasons behind cancellations and establishing a clear strategy for improvement.
Focus on retaining customers through a streamlined cancellation process that performs exceptionally well.
When customers click the cancel button, they are redirected to a cancellation experience powered by Chargebee Retention, which includes tailored information aimed at enticing them to reconsider their decision. Customers receive dynamic offers that are customized based on specific targeting criteria. Automated workflows actively engage customers while monitoring their interactions across various channels and tools. Insights are easily gathered through intuitive dashboards, enabling you to take proactive measures to retain a greater number of customers.
With Chargebee Retention, you can proactively tackle customer issues before they result in cancellations, offering an automated, scalable, and personalized approach that significantly enhances your retention efforts. This not only improves customer satisfaction but also builds long-term loyalty.
Description
The predictive customer insights platform effortlessly merges both qualitative and quantitative information, providing a comprehensive analysis that includes Qual+Quant insights and Zero Party Data, all without the need for coding. Uncover a more intelligent approach to grasping customer behavior with ease. The platform features ready-made connectors and supports over 100 integrations. Experience the benefits of ConvertML today and elevate your understanding of your customer base.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Chargebee
KonnectzIT
Recurly
Salesforce
Segment EDI Platform
Slack
Stripe
Zapier
Integrations
Chargebee
KonnectzIT
Recurly
Salesforce
Segment EDI Platform
Slack
Stripe
Zapier
Pricing Details
$250 per month
Free Trial
Free Version
Pricing Details
$150 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chargebee
Founded
2011
Country
United States
Website
www.chargebee.com/retention/
Vendor Details
Company Name
ConvertML.ai
Founded
2010
Country
United States
Website
convertml.ai/
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Predictive Analytics
AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis