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features
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Description

Enhance your customer lifetime value by gaining deeper insights into the reasons behind cancellations and establishing a clear strategy for improvement. Focus on retaining customers through a streamlined cancellation process that performs exceptionally well. When customers click the cancel button, they are redirected to a cancellation experience powered by Chargebee Retention, which includes tailored information aimed at enticing them to reconsider their decision. Customers receive dynamic offers that are customized based on specific targeting criteria. Automated workflows actively engage customers while monitoring their interactions across various channels and tools. Insights are easily gathered through intuitive dashboards, enabling you to take proactive measures to retain a greater number of customers. With Chargebee Retention, you can proactively tackle customer issues before they result in cancellations, offering an automated, scalable, and personalized approach that significantly enhances your retention efforts. This not only improves customer satisfaction but also builds long-term loyalty.

Description

Chaser.cash serves as a revenue recovery solution tailored specifically for subscription-based enterprises, leveraging the capabilities of Stripe to reclaim lost funds from failed payments and cancellations. It adeptly manages routine issues on autopilot, intercepts cancellation requests before they are processed, and ensures that high-value accounts receive personalized attention from a human representative prior to any communications being dispatched. Each failed payment is analyzed to determine its root cause—such as expired cards, insufficient funds, 3DS issues, or fraud blocks—and is associated with a designated recovery strategy that includes optimal retry timings and outreach methods. While low-value payment failures are handled automatically, high-value accounts are flagged for further human assessment, allowing for effective revenue recovery without jeopardizing customer relationships. The Cancellation Recovery feature proactively intervenes at the point of cancellation by providing a branded reason selection tool and automatically triggering save offers. Additionally, a complimentary 90-day Safe Mode audit is offered, which examines your Stripe ledger to identify potential recoverable revenue prior to initiating any email outreach. The platform seamlessly integrates through Stripe OAuth with the scopes you authorize and is compatible with Stripe Billing, WooCommerce, Chargebee, and bespoke shopping carts, ensuring versatile functionality across various systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Chargebee Yes 
Stripe Yes 
KonnectzIT Yes 
Recurly Yes 
Revaly Yes 
Salesforce Yes 
Segment EDI Platform Yes 
Slack Yes 
Stripe Billing No 
WooCommerce No 
Zapier Yes 

Integrations

Chargebee Yes 
Stripe Yes 
KonnectzIT No 
Recurly No 
Revaly No 
Salesforce No 
Segment EDI Platform No 
Slack No 
Stripe Billing Yes 
WooCommerce Yes 
Zapier No 

Pricing Details

$250 per month
Free Trial Yes 
Free Version No 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chargebee

Founded

2011

Country

United States

Website

www.chargebee.com/retention/

Vendor Details

Company Name

Chaser.cash

Founded

2026

Country

Belgium

Website

www.chaser.cash

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

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