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Average Ratings 0 Ratings
Description
Chargebacks911®, is a true end-to-end solution for chargeback prevention and remediation. Their unique approach to profit recovery and risk mitigation is based upon real-world experience.
Cb911's unique technologies and global solutions enhance every touchpoint of the chargeback chain. Their patent-pending combination of AI and human analysis maximizes chargeback management, from standard processes for banks and FIs to award-winning revenue recovery/prevention for merchants.
The company's products can be implemented quickly and easily, and are compatible with all existing systems. All security standards are met or exceeded by PCI1 (highest) and SOC2 compliance.
Chargebacks911 boasts a greater number of integrations and partnerships than any other provider. They also have more data and experience on the chargeback process. Cb911 was named Best Chargeback Management Software, Best B2B software and many other awards.
Description
The WNS-Vuram Card Dispute Management System serves as a comprehensive platform tailored for financial institutions to effectively oversee the complete lifecycle of card disputes, starting from the initial submission to the final resolution and settlement. By consolidating all aspects of dispute management into one streamlined system, it enables organizations to handle chargebacks, representations, write-offs, and fraud investigations with enhanced speed and precision. The system facilitates multichannel dispute intake, empowering customers to initiate disputes through various means such as phone calls, emails, chat, or self-service portals, while ensuring that agents and back-office personnel work within a cohesive workflow. Additionally, CDMS employs intelligent automation techniques to accurately identify dispute reason codes, validate claims, and prioritize cases, which significantly reduces the need for manual intervention and lowers the likelihood of errors. Furthermore, it seamlessly integrates with core banking systems, card networks, and outside data sources, offering a comprehensive view of transactions, customer histories, and potential fraud indicators, thereby enhancing overall decision-making processes. This innovative approach not only streamlines operations but also fosters a more efficient dispute resolution environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Checkout Champ
No
Shopify
No
Sublytics
No
Pricing Details
$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chargebacks911
Founded
2011
Country
United States
Website
chargebacks911.com
Vendor Details
Company Name
WNS-Vuram
Founded
2011
Country
India
Website
www.vuram.com/plug-n-play-solutions/card-dispute-management-system/
Product Features
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
Yes
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
Yes
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
Yes
Reporting / Analytics
Yes
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
No
For Insurance Industry
No
For eCommerce
Yes
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
Yes
Transaction Approval
Yes
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Financial Services
Analytics
No
Branch Optimization
No
Channel Management
No
Compliance Management
No
Customer Engagement
No
Performance Management
No
Risk Management
No