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Description

Chargebacks911®, is a true end-to-end solution for chargeback prevention and remediation. Their unique approach to profit recovery and risk mitigation is based upon real-world experience. Cb911's unique technologies and global solutions enhance every touchpoint of the chargeback chain. Their patent-pending combination of AI and human analysis maximizes chargeback management, from standard processes for banks and FIs to award-winning revenue recovery/prevention for merchants. The company's products can be implemented quickly and easily, and are compatible with all existing systems. All security standards are met or exceeded by PCI1 (highest) and SOC2 compliance. Chargebacks911 boasts a greater number of integrations and partnerships than any other provider. They also have more data and experience on the chargeback process. Cb911 was named Best Chargeback Management Software, Best B2B software and many other awards.

Description

A comprehensive, data-driven grasp of business operations is essential for achieving success. The Acquirer Intelligence Center (AIC) serves as an intuitive analytics platform that empowers users with actionable insights related to their portfolio performance. Through AIC, acquirers can access critical datasets, including authorization rates, declines, fraud occurrences, chargebacks, interchange fees, and points of interaction, among others. This platform enables users to identify underperformance against competitive benchmarks, facilitating targeted intervention strategies for improvement. AIC also offers the capability to drill down into any key performance indicator (KPI) while allowing users to manipulate data across various dimensions such as merchant category, specific merchants, time frames, channels, and geographical regions. By utilizing this self-service platform, users can understand their performance metrics directly and avoid delays associated with traditional static reports. This significantly streamlines the process, reducing both the time and resources necessary for generating insights into portfolio performance. Furthermore, AIC provides in-depth analyses on portfolio performance in terms of volume, fraud, and authorization, offering comparisons with customized benchmarks to enhance strategic decision-making. In this way, AIC not only simplifies access to vital data but also promotes a proactive approach to managing portfolio health.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Boutir No 
Checkout Champ Yes 
PremierCashier No 
Shopify Yes 
Sublytics Yes 

Integrations

Boutir Yes 
Checkout Champ No 
PremierCashier Yes 
Shopify No 
Sublytics No 

Pricing Details

$99 per month
Pricing is based on solution, integration, and volume. Our ROI guarantee ensures that the cost of our solution is always less than the revenue it generates for your business.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chargebacks911

Founded

2011

Country

United States

Website

chargebacks911.com

Vendor Details

Company Name

Mastercard

Founded

1966

Country

United States

Website

www.mastercardservices.com/en/solutions/acquirer-intelligence-center

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance Yes 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers Yes 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics Yes 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters Yes 
For Banking Yes 
For Crypto No 
For Insurance Industry No 
For eCommerce Yes 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition Yes 
Transaction Approval Yes 

Product Features

Banking

ATM Management No 
Compliance Tracking No 
Corporate Banking No 
Credit Card Management No 
Credit Union No 
Investment Banking No 
Multi-Branch No 
Online Banking No 
Private Banking No 
Retail Banking No 
Risk Management No 
Securities Management No 
Transaction Monitoring No 

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