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features
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support

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Description

Chargebackhit is an all-encompassing platform that assists merchants in significantly decreasing chargebacks and fraud by as much as 90%. It integrates a consolidated data source with innovative technology to enhance efficiency and maximize return on investment in chargeback mitigation. By providing a cohesive data repository infused with proprietary tech, it aims to increase the effectiveness and ROI of chargeback prevention efforts. The platform enables merchants to prevent disputes and safeguard their revenue by transmitting detailed transaction information to issuers and consumers instantly. When a customer raises a transaction dispute with their issuer, Chargebackhit helps retain revenue through bolstered customer loyalty and eliminating billing misunderstandings. The service also reduces expenses by eliminating friendly fraud and preemptively resolving disputes before they negatively impact chargeback ratios. Clients are empowered to access purchase information directly within issuer apps and online banking portals, fostering better relationships with banks by minimizing seller dispute ratios. Additionally, Chargebackhit enhances customer satisfaction by shortening the time associated with chargebacks and disputes, ultimately creating a more seamless transaction experience for all parties involved. This comprehensive approach not only protects revenue but also builds a stronger foundation for long-lasting customer relationships.

Description

At Worldpay from FIS, we recognize the challenges and frustrations that chargebacks bring, including the time, cost, and energy that could instead be directed toward expanding your business. These chargebacks not only cause operational headaches but can also create friction with customers, ultimately resulting in decreased sales. A significant portion of these issues could be mitigated by addressing claims sooner in the dispute process. The Disputes Deflector consolidates dispute data from various card brands, enabling you to respond to customer claims more swiftly and thereby minimize chargebacks and associated revenue losses. Moreover, Visa and Mastercard are rolling out new services aimed at curtailing the frequency of chargebacks. By utilizing these services, we empower you to provide necessary information earlier in the dispute progression, allowing you to issue refunds or take preventative measures, which can help stop a dispute from escalating into a chargeback. This proactive approach not only enhances customer satisfaction but also fortifies your bottom line.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Ethoca Yes 
Verifi Yes 

Integrations

Ethoca No 
Verifi No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chargebackhit

Country

Cyprus

Website

chargebackhit.com

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Alternatives

Alternatives