Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chargebackhit is an all-encompassing platform that assists merchants in significantly decreasing chargebacks and fraud by as much as 90%. It integrates a consolidated data source with innovative technology to enhance efficiency and maximize return on investment in chargeback mitigation. By providing a cohesive data repository infused with proprietary tech, it aims to increase the effectiveness and ROI of chargeback prevention efforts. The platform enables merchants to prevent disputes and safeguard their revenue by transmitting detailed transaction information to issuers and consumers instantly. When a customer raises a transaction dispute with their issuer, Chargebackhit helps retain revenue through bolstered customer loyalty and eliminating billing misunderstandings. The service also reduces expenses by eliminating friendly fraud and preemptively resolving disputes before they negatively impact chargeback ratios. Clients are empowered to access purchase information directly within issuer apps and online banking portals, fostering better relationships with banks by minimizing seller dispute ratios. Additionally, Chargebackhit enhances customer satisfaction by shortening the time associated with chargebacks and disputes, ultimately creating a more seamless transaction experience for all parties involved. This comprehensive approach not only protects revenue but also builds a stronger foundation for long-lasting customer relationships.
Description
Concourse – Disputes is a robust system designed for managing the entire workflow associated with disputes, overseeing the chargeback life cycle from the moment a claim is filed to its ultimate resolution for both card issuers and acquirers. This system effectively handles every element of the disputes management process concerning electronic payment transactions, including credit cards, debit cards, ATMs, POS, and mobile payments. It encompasses the formulation and oversight of retrieval requests, chargebacks, representments, arbitration, and various other dispute-related tasks. Users can manage dispute actions throughout the full transaction life cycle, tailoring the initiation of disputes according to the specific attributes of each transaction. The platform offers the capability to generate adjustments, chargebacks, representments, and a range of other dispute-related processes. Moreover, it streamlines the handling of network-specific dispute regulations from major players like Visa, MasterCard, Discover, and American Express. By integrating internal processing protocols as distinct workflow steps within dispute management plans, it enhances efficiency and compliance in handling disputes. Overall, this comprehensive system is essential for organizations aiming to optimize their dispute resolution processes.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Ethoca
No
Verifi
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Chargebackhit
Country
Cyprus
Website
chargebackhit.com
Vendor Details
Company Name
BHMI
Founded
1986
Country
United States
Website
www.bhmi.com/concourse-disputes/
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
Yes
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No