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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ChargebackHelp offers merchants comprehensive protection against various types of disputes, including fraud and friendly fraud. The CBH+ service enhances your transaction data by integrating it with powerful tools designed to prevent disputes, effectively manage chargebacks, and reclaim lost revenue from friendly fraud. With ChargebackHelp, merchants can reduce the number of disputes and recover funds that may have otherwise been lost to fraudulent activities. Our platform streamlines the entire dispute process through a user-friendly interface that allows you to track all disputes and gain clear insights into the financial impact. By utilizing our services, you can decrease chargebacks by as much as 40% and increase your success rate in dispute representment. Protect your hard-earned revenue with ChargebackHelp's solutions. Additionally, the CBH+DEFLECT feature expands a merchant's ability to intervene at the moment a cardholder inquires about a dispute, facilitating real-time access to transaction data for both the cardholder and their bank. This proactive approach ensures that your company information is readily available to deter potential disputes before they occur.

Description

The Merchant Management Platform serves as a comprehensive solution tailored for acquiring banks and financial institutions to oversee the entire merchant lifecycle, encompassing everything from onboarding and configuration to hierarchy oversight, settlements, reconciliation, and dispute resolution. This platform facilitates merchant services in both physical retail locations and digital environments such as apps, allowing banks to efficiently manage dynamic routing, settlement flows, service fees, and merchant-specific parameters. It features user-friendly portals for both merchants and sub-merchants, offering capabilities such as self-onboarding, transaction monitoring, QR code generation, refund processing, alert notifications, and real-time fund transfers. With a variety of acquiring interfaces available—including mobile, web, kiosk, POS, PC-POS, and APIs—and support for diverse transaction methods and identities like cards, mobile devices, virtual addresses, national ID, QR codes, bulk payments, and H2H transactions, this platform empowers banks to onboard a greater number of merchants while keeping operational costs low. Additionally, its robust management information systems and reporting functions ensure that banks have access to critical insights, further enhancing their operational efficiency.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CelerisPay Yes 

Integrations

CelerisPay No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChargebackHelp

Country

United States

Website

chargebackhelp.com

Vendor Details

Company Name

Mindgate Solutions

Founded

2008

Country

India

Website

www.mindgate.solutions/product/retail-payments/merchant-management/

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

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