Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChargebackHelp offers merchants comprehensive protection against various types of disputes, including fraud and friendly fraud. The CBH+ service enhances your transaction data by integrating it with powerful tools designed to prevent disputes, effectively manage chargebacks, and reclaim lost revenue from friendly fraud. With ChargebackHelp, merchants can reduce the number of disputes and recover funds that may have otherwise been lost to fraudulent activities. Our platform streamlines the entire dispute process through a user-friendly interface that allows you to track all disputes and gain clear insights into the financial impact. By utilizing our services, you can decrease chargebacks by as much as 40% and increase your success rate in dispute representment. Protect your hard-earned revenue with ChargebackHelp's solutions. Additionally, the CBH+DEFLECT feature expands a merchant's ability to intervene at the moment a cardholder inquires about a dispute, facilitating real-time access to transaction data for both the cardholder and their bank. This proactive approach ensures that your company information is readily available to deter potential disputes before they occur.
Description
Effective customer engagement relies heavily on a thorough, data-driven comprehension of business dynamics. The Mastercard Intelligence Center (MIC) serves as a user-friendly analytics platform designed for financial institutions, equipping them with valuable insights regarding their portfolio performance. With its capability for real-time analysis of continuously updated data, MIC empowers banks to make informed decisions backed by reliable analytics. Additionally, the platform offers tailored benchmarks for comparable card products that refresh weekly, helping issuers pinpoint areas for enhancement and recognize new opportunities for growth. Through MIC, financial institutions gain access to crucial datasets that are often difficult to obtain, including refined and enhanced merchant information, fraud metrics, authorization processes, and interchange data. Users can effortlessly analyze any key performance indicator (KPI) and have the flexibility to segment data by various factors such as merchant category, specific merchants, product types, timeframes, channels, and geographical regions, yielding detailed insights that drive strategic initiatives. Ultimately, the comprehensive features of MIC facilitate a deeper understanding of market trends, further enabling banks to stay ahead in a competitive landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
CelerisPay
Yes
Invoice Fly
No
VendingMetrics
No
bitsCrunch
No
Integrations
CelerisPay
No
Invoice Fly
Yes
VendingMetrics
Yes
bitsCrunch
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChargebackHelp
Country
United States
Website
chargebackhelp.com
Vendor Details
Company Name
Mastercard Data & Services
Founded
1966
Country
United States
Website
www.mastercardservices.com/en/solutions/mastercard-intelligence-center
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No