Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChargebackHelp offers merchants comprehensive protection against various types of disputes, including fraud and friendly fraud. The CBH+ service enhances your transaction data by integrating it with powerful tools designed to prevent disputes, effectively manage chargebacks, and reclaim lost revenue from friendly fraud. With ChargebackHelp, merchants can reduce the number of disputes and recover funds that may have otherwise been lost to fraudulent activities. Our platform streamlines the entire dispute process through a user-friendly interface that allows you to track all disputes and gain clear insights into the financial impact. By utilizing our services, you can decrease chargebacks by as much as 40% and increase your success rate in dispute representment. Protect your hard-earned revenue with ChargebackHelp's solutions. Additionally, the CBH+DEFLECT feature expands a merchant's ability to intervene at the moment a cardholder inquires about a dispute, facilitating real-time access to transaction data for both the cardholder and their bank. This proactive approach ensures that your company information is readily available to deter potential disputes before they occur.
Description
A comprehensive, data-driven grasp of business operations is essential for achieving success. The Acquirer Intelligence Center (AIC) serves as an intuitive analytics platform that empowers users with actionable insights related to their portfolio performance. Through AIC, acquirers can access critical datasets, including authorization rates, declines, fraud occurrences, chargebacks, interchange fees, and points of interaction, among others. This platform enables users to identify underperformance against competitive benchmarks, facilitating targeted intervention strategies for improvement. AIC also offers the capability to drill down into any key performance indicator (KPI) while allowing users to manipulate data across various dimensions such as merchant category, specific merchants, time frames, channels, and geographical regions. By utilizing this self-service platform, users can understand their performance metrics directly and avoid delays associated with traditional static reports. This significantly streamlines the process, reducing both the time and resources necessary for generating insights into portfolio performance. Furthermore, AIC provides in-depth analyses on portfolio performance in terms of volume, fraud, and authorization, offering comparisons with customized benchmarks to enhance strategic decision-making. In this way, AIC not only simplifies access to vital data but also promotes a proactive approach to managing portfolio health.
API Access
Has API
No
API Access
Has API
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChargebackHelp
Country
United States
Website
chargebackhelp.com
Vendor Details
Company Name
Mastercard
Founded
1966
Country
United States
Website
www.mastercardservices.com/en/solutions/acquirer-intelligence-center
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No