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support

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Description

Chargeback is an specialized service that prevents chargebacks. It lives up to its name. This innovative platform alerts users to transactions where the customer has initiated a chargeback, allowing them to refund these transactions automatically before they escalate. This proactive approach reduces your chargeback rates, resulting in lower fees and fewer disputes. The system's automated notifications notify you of any incoming chargeback requests 24 to 48 hours before they are filed. This gives you plenty of time to issue a credit and prevent the chargeback. Chargeback is a seamless process that runs in the background. It provides peace of mind while maintaining good relationships with payment processors. There are no monthly minimums, contracts or onboarding fees. Chargeback is a cost-effective, tailored solution that you only pay for when it alerts you. You can experience its benefits without making any initial investment.

Description

When you embrace every order without hesitation, your profits significantly increase, and you also eliminate the costs associated with chargebacks. Rejection of orders is common, but it takes a skilled professional to confidently accept them. Our meticulously developed algorithm, combined with a dedicated manual verification team, boasts an impressive overall approval rate of 98.6%, with certain industries reaching an astonishing 99.7% — the highest in the field. Each order, including those made via phone, is processed through our state-of-the-art AI system. This advanced technology, featuring Persona™ and Dynamic Scoring™, dives deep into your customer's profile to ensure authenticity. Should our AI identify any irregularities, it flags the order for further scrutiny, which our trained agents then investigate thoroughly. Not only does this lead to a higher volume of legitimate orders and a decrease in chargebacks, but it also ensures that more of your earnings remain intact. Furthermore, the efficiency gained from this process allows you to focus on other crucial aspects of your business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Braintree Yes 
Shopify Yes 
Authorize.Net No 
BigCommerce No 
Chargebee Yes 
Magento No 
NMI Gateway No 
OpenCart No 
PayPal Yes 
Recurly Yes 
Shift4Shop No 
Stripe Yes 
Volusion No 
WooCommerce No 
Yahoo Search No 

Integrations

Braintree Yes 
Shopify Yes 
Authorize.Net Yes 
BigCommerce Yes 
Chargebee No 
Magento Yes 
NMI Gateway Yes 
OpenCart Yes 
PayPal No 
Recurly No 
Shift4Shop Yes 
Stripe No 
Volusion Yes 
WooCommerce Yes 
Yahoo Search Yes 

Pricing Details

$35/alert
With Chargeback, you only pay when we provide an alert—each alert stops a chargeback. There are no onboarding fees, contracts, or monthly minimums. Start for free and only pay per alert. Our alerts notify you of incoming chargebacks 24-48 hours before they're officially filed, allowing you to automatically issue refunds and avoid chargebacks. This reduces your chargeback rate, lowers fees, and minimizes payment processor issues. You can cancel our service at any time.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chargeback.io

Founded

2023

Country

United Arab Emirates

Website

www.chargeback.io

Vendor Details

Company Name

Eye4Fraud

Founded

2011

Country

United States

Website

www.eye4fraud.com

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance Yes 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors Yes 
Fraud Detection Yes 
Reporting / Analytics Yes 

Product Features

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives