Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chargeback is an specialized service that prevents chargebacks. It lives up to its name. This innovative platform alerts users to transactions where the customer has initiated a chargeback, allowing them to refund these transactions automatically before they escalate.
This proactive approach reduces your chargeback rates, resulting in lower fees and fewer disputes. The system's automated notifications notify you of any incoming chargeback requests 24 to 48 hours before they are filed. This gives you plenty of time to issue a credit and prevent the chargeback.
Chargeback is a seamless process that runs in the background. It provides peace of mind while maintaining good relationships with payment processors. There are no monthly minimums, contracts or onboarding fees. Chargeback is a cost-effective, tailored solution that you only pay for when it alerts you. You can experience its benefits without making any initial investment.
Description
Ethoca is collaborating with merchants and card issuers globally to provide consumers with detailed purchase information precisely when they need it. This initiative not only enhances the overall customer experience but also mitigates instances of friendly fraud and promotes digital innovation. However, this is merely the beginning! In the event of fraud, recovering your losses becomes a seamless process, saving both time and financial resources. Let’s eliminate these challenges together! It's essential not to view your customers as potential criminals, as such a mindset can negatively impact your profits. Your logo represents the essence of your brand and serves as a recognizable and trustworthy signal to your customers – but it offers even more. Through partnerships with top financial institutions, we have turned your logo into a significant asset that provides consumers with clarity about their purchases and the sellers behind them. The objective is clear: to eradicate transaction misunderstandings, decrease chargebacks, enhance brand visibility, and significantly improve the customer journey. By doing so, we aim to foster loyalty and trust that will benefit your business in the long run.
API Access
Has API
No
API Access
Has API
No
Integrations
Amiko
No
BlueSnap
No
Braintree
Yes
CelerisPay
No
Chargeback Gurus
No
Chargebackhit
No
Chargebee
Yes
Merchanto
No
MidMetrics
No
Midigator
No
Integrations
Amiko
Yes
BlueSnap
Yes
Braintree
No
CelerisPay
Yes
Chargeback Gurus
Yes
Chargebackhit
Yes
Chargebee
No
Merchanto
Yes
MidMetrics
Yes
Midigator
Yes
Pricing Details
$35/alert
With Chargeback, you only pay when we provide an alert—each alert stops a chargeback. There are no onboarding fees, contracts, or monthly minimums. Start for free and only pay per alert. Our alerts notify you of incoming chargebacks 24-48 hours before they're officially filed, allowing you to automatically issue refunds and avoid chargebacks. This reduces your chargeback rate, lowers fees, and minimizes payment processor issues. You can cancel our service at any time.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Chargeback.io
Founded
2023
Country
United Arab Emirates
Website
www.chargeback.io
Vendor Details
Company Name
Ethoca
Founded
2005
Country
Canada
Website
www.ethoca.com
Product Features
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
Yes
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
No
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
Yes
Fraud Detection
Yes
Reporting / Analytics
Yes
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
No
For Crypto
No
For Insurance Industry
No
For eCommerce
No
Internal Fraud Monitoring
No
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No