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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chargeback Gurus helps merchants protect and recover more revenue by providing technology-driven chargeback management solutions powered by AI insights, data science, advanced analytics, and deep industry specific expertise.

Description

Ethoca is collaborating with merchants and card issuers globally to provide consumers with detailed purchase information precisely when they need it. This initiative not only enhances the overall customer experience but also mitigates instances of friendly fraud and promotes digital innovation. However, this is merely the beginning! In the event of fraud, recovering your losses becomes a seamless process, saving both time and financial resources. Let’s eliminate these challenges together! It's essential not to view your customers as potential criminals, as such a mindset can negatively impact your profits. Your logo represents the essence of your brand and serves as a recognizable and trustworthy signal to your customers – but it offers even more. Through partnerships with top financial institutions, we have turned your logo into a significant asset that provides consumers with clarity about their purchases and the sellers behind them. The objective is clear: to eradicate transaction misunderstandings, decrease chargebacks, enhance brand visibility, and significantly improve the customer journey. By doing so, we aim to foster loyalty and trust that will benefit your business in the long run.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

BlueSnap Yes 
Adyen Yes 
Amiko No 
CelerisPay No 
Cybersource Yes 
Dropbox Sign Yes 
Gmail Yes 
Help Scout Yes 
Kount Yes 
Magento Yes 
Mailchimp Transactional Email (Mandrill) Yes 
Midigator No 
Moneris Yes 
PaySimple Yes 
Shieldify No 
Shopify Yes 
Verdivo No 
Wells Fargo Business Checking Yes 
Zendesk Yes 
Zoho CRM Yes 

Integrations

BlueSnap Yes 
Adyen No 
Amiko Yes 
CelerisPay Yes 
Cybersource No 
Dropbox Sign No 
Gmail No 
Help Scout No 
Kount No 
Magento No 
Mailchimp Transactional Email (Mandrill) No 
Midigator Yes 
Moneris No 
PaySimple No 
Shieldify Yes 
Shopify No 
Verdivo Yes 
Wells Fargo Business Checking No 
Zendesk No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Chargeback Gurus

Founded

2014

Country

United States

Website

www.chargebackgurus.com/en/

Vendor Details

Company Name

Ethoca

Founded

2005

Country

Canada

Website

www.ethoca.com

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance No 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

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