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features
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support

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Description

Chargeback Gurus helps merchants protect and recover more revenue by providing technology-driven chargeback management solutions powered by AI insights, data science, advanced analytics, and deep industry specific expertise.

Description

At Worldpay from FIS, we recognize the challenges and frustrations that chargebacks bring, including the time, cost, and energy that could instead be directed toward expanding your business. These chargebacks not only cause operational headaches but can also create friction with customers, ultimately resulting in decreased sales. A significant portion of these issues could be mitigated by addressing claims sooner in the dispute process. The Disputes Deflector consolidates dispute data from various card brands, enabling you to respond to customer claims more swiftly and thereby minimize chargebacks and associated revenue losses. Moreover, Visa and Mastercard are rolling out new services aimed at curtailing the frequency of chargebacks. By utilizing these services, we empower you to provide necessary information earlier in the dispute progression, allowing you to issue refunds or take preventative measures, which can help stop a dispute from escalating into a chargeback. This proactive approach not only enhances customer satisfaction but also fortifies your bottom line.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

Authorize.Net Yes 
BlueSnap Yes 
Dropbox Sign Yes 
EVO Payments Yes 
Ethoca Yes 
HubSpot CRM Yes 
Mailchimp Transactional Email (Mandrill) Yes 
NMI Gateway Yes 
Netevia Yes 
OrangeCRM Yes 
PayKings Yes 
PayPal Yes 
Sift Yes 
Stripe Yes 
UltraCart Yes 
VERIFi Yes 
WooCommerce Yes 
Worldpay Yes 
Yo!Kart Yes 
Zoho CRM Yes 

Integrations

Authorize.Net No 
BlueSnap No 
Dropbox Sign No 
EVO Payments No 
Ethoca No 
HubSpot CRM No 
Mailchimp Transactional Email (Mandrill) No 
NMI Gateway No 
Netevia No 
OrangeCRM No 
PayKings No 
PayPal No 
Sift No 
Stripe No 
UltraCart No 
VERIFi No 
WooCommerce No 
Worldpay No 
Yo!Kart No 
Zoho CRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chargeback Gurus

Founded

2014

Country

United States

Website

www.chargebackgurus.com/en/

Vendor Details

Company Name

FIS

Founded

1968

Country

United States

Website

www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance No 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Alternatives

Alternatives