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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.

Description

RetailPath is an innovative platform crafted to automate and optimize the handling of retail shipping chargebacks, allowing Consumer Packaged Goods (CPG) brands to efficiently reclaim lost revenue from unwarranted chargebacks. Its standout feature, "zero-click disputes," enables teams to concentrate on generating revenue while the platform automates the dispute process, leading to improved results. Additionally, it provides automatic document collection, ensuring secure and encrypted storage for vital paperwork like bills of lading, purchase orders, and invoices, which centralizes all necessary information for easy access. With the inclusion of comprehensive analytics that offer real-time insights, teams can quickly pinpoint and resolve issues, boosting operational productivity. Furthermore, RetailPath excels in offering top-tier integrations, effortlessly connecting with existing systems such as Electronic Data Interchange (EDI) providers and third-party logistics partners, which allows for the automatic import of data and enhances overall workflow efficiency. This powerful combination of features positions RetailPath as a critical asset for CPG brands aiming to streamline their chargeback management processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Worldpay

Integrations

First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Worldpay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chargeback Defense

Country

United States

Website

www.chargebackdefense.com

Vendor Details

Company Name

RetailPath

Country

United States

Website

retailpath.xyz/

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Alternatives

Alternatives