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Average Ratings 2 Ratings

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ease
features
design
support

Description

Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.

Description

Chargeback deflection at the highest efficiency. Say goodbye to chargebacks through our seamless collaboration between merchants and issuers. Merchanto is a simple, all-in one solution that eliminates chargebacks. Merchanto, as an official partner of Visa & MasterCard, connects you with a global network that covers over 99% of Visa & MasterCard issuers. We facilitate the sharing of dispute data, transaction details and other information between financial institutions and retailers in near-real time. Our platform is supported by thousands of issuers around the world and offers pre-dispute solution, stopping chargebacks even before they occur. Join Us Today to Protect Your Merchant Account Forever.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Braintree No 
Ethoca No 
First Data Yes 
Konnektive Yes 
NMI Gateway Yes 
PayPal No 
Paysafe No 
Rapyd No 
Recurly Yes 
ResponseCRM Yes 
Shopify No 
Slack No 
Stripe No 
Visa Intelligent Commerce No 
Worldpay Yes 
Zendesk No 

Integrations

Braintree Yes 
Ethoca Yes 
First Data No 
Konnektive No 
NMI Gateway No 
PayPal Yes 
Paysafe Yes 
Rapyd Yes 
Recurly No 
ResponseCRM No 
Shopify Yes 
Slack Yes 
Stripe Yes 
Visa Intelligent Commerce Yes 
Worldpay No 
Zendesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$32
No monthly or initial fees for customers

Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Chargeback Defense

Country

United States

Website

www.chargebackdefense.com

Vendor Details

Company Name

Merchanto

Founded

2022

Country

Latvia

Website

merchanto.org

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management Yes 
Chargeback Insurance No 
Chargeback Prevention Yes 
Chargeback Recovery Yes 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection Yes 
Reporting / Analytics Yes 

Alternatives

Alternatives