Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.
Description
Chargeback deflection at the highest efficiency.
Say goodbye to chargebacks through our seamless collaboration between merchants and issuers. Merchanto is a simple, all-in one solution that eliminates chargebacks.
Merchanto, as an official partner of Visa & MasterCard, connects you with a global network that covers over 99% of Visa & MasterCard issuers.
We facilitate the sharing of dispute data, transaction details and other information between financial institutions and retailers in near-real time. Our platform is supported by thousands of issuers around the world and offers pre-dispute solution, stopping chargebacks even before they occur.
Join Us Today to Protect Your Merchant Account Forever.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Braintree
No
Ethoca
No
First Data
Yes
Konnektive
Yes
NMI Gateway
Yes
PayPal
No
Paysafe
No
Rapyd
No
Recurly
Yes
ResponseCRM
Yes
Integrations
Braintree
Yes
Ethoca
Yes
First Data
No
Konnektive
No
NMI Gateway
No
PayPal
Yes
Paysafe
Yes
Rapyd
Yes
Recurly
No
ResponseCRM
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$32
No monthly or initial fees for customers
Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Operate seamlessly with zero extra costs. Pay only for the valuable payload.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Chargeback Defense
Country
United States
Website
www.chargebackdefense.com
Vendor Details
Company Name
Merchanto
Founded
2022
Country
Latvia
Website
merchanto.org
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
No
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
No
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
Yes
Reporting / Analytics
Yes