Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.
Description
FUGU offers self-learning fraud prevention. FUGU's fraud-detection software tracks online payments post-purchase, as we believe that EVERY PAYMENT COUNTS!
WORKING MONTH-2-MONTH - ZERO RISK, NO COMMITMENT!
FUGU reduces false transaction declines by 50%, wins chargeback disputes by 60%, and identifies fraud attacks, including friendly fraud. FUGU also offers a chargeback liability shift service, covering fraud and authorization reason codes.
FUGU's motto - "EVERY PAYMENT COUNTS", we offer a unique KYC system for automating verification processes and increasing its success rate to the highest rates in the industry.
FUGU is a must-have solution for online payments:
1. eCommerce websites - supporting all platforms (+ Shopify app)
2. Payment getaways
3. Software as a service (recurring revenue) - ongoing risk assessment
4. Investments \ exchanges (for accepting investors' deposits)
5. Gaming\Casino
6. Banks, creditcards, etc
7. Chargebcks guarantee
FUGU support all eCommerce platform and offer:
1. Shopify fraud detection and prevention app
2. Woocommerce fraud detection & prevention
3. Magento fraud prevention & detection
4. Bigcommerce fraud detection & prevention
5. Wix fraud detection
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
BigCommerce
No
First Data
Yes
Gmail
No
HubSpot CRM
No
Intercom
No
LoanPro
No
Magento
No
NMI Gateway
Yes
PrestaShop
No
Promise2Pay
No
Integrations
BigCommerce
Yes
First Data
No
Gmail
Yes
HubSpot CRM
Yes
Intercom
Yes
LoanPro
Yes
Magento
Yes
NMI Gateway
No
PrestaShop
Yes
Promise2Pay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$99
Decision support (fraud detection) - free up to 300 orders \ per month, next plan $99, and so on.
Chargeback liability - starting at 0.0025\transaction
KYC - Individual pricing per client's needs
Chargeback liability - starting at 0.0025\transaction
KYC - Individual pricing per client's needs
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Chargeback Defense
Country
United States
Website
www.chargebackdefense.com
Vendor Details
Company Name
FUGU Risk
Founded
2018
Country
Israel
Website
bit.ly/39DMjF0
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
Yes
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
Yes
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
Yes
Fraud Detection
Yes
Reporting / Analytics
Yes
Financial Risk Management
Compliance Management
No
Credit Risk Management
No
For Hedge Funds
No
Liquidity Analysis
No
Loan Portfolio Management
No
Market Risk Management
No
Operational Risk Management
No
Portfolio Management
No
Portfolio Modeling
No
Risk Analytics Benchmarks
No
Stress Tests
No
Value At Risk Calculation
No
Fraud Detection
Access Security Management
Yes
Check Fraud Monitoring
Yes
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
Yes
For Insurance Industry
Yes
For eCommerce
Yes
Internal Fraud Monitoring
Yes
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
Yes