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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.

Description

A Comprehensive API Infrastructure for Subscriber Management and Retention. Cleeng Core provides all the features you need to manage your subscribers. Expert user support that grows with your business. Hi5 provides specialized support agents to help you with subscription services. You can easily deploy a personal and fast service to keep your subscribers longer. Adaptable architecture, open APIs, and more than 35 connectors. Engineered for scale and designed to handle up to 48,000,000 transactions per day. Cleeng's team uses its experience with over 250 broadcasters from the Media and Entertainment sector to ensure that you can see the turning points of your subscribers' journeys. Cleeng Merchant takes care of everything from the checkout to recurring billing, payment methods, chargeback disputes, and more. Merchant takes on the operational burden and risks instead of broadcasters.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

First Data Yes 
Konnektive Yes 
NMI Gateway Yes 
Recurly Yes 
ResponseCRM Yes 
Wistia No 
Worldpay Yes 
Zapier No 

Integrations

First Data No 
Konnektive No 
NMI Gateway No 
Recurly No 
ResponseCRM No 
Wistia Yes 
Worldpay No 
Zapier Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Select and deploy modules for your unique subscriber management needs with Cleeng's flexible product architecture
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chargeback Defense

Country

United States

Website

www.chargebackdefense.com

Vendor Details

Company Name

Cleeng

Founded

2011

Country

Netherlands

Website

cleeng.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Publishing and Subscriptions

Advertising Management No 
Books No 
Campaign Management Yes 
Catalogs No 
Circulation Management No 
Content Management Yes 
Layout & Design No 
Magazines Yes 
Newsletters Yes 
Newspapers Yes 

Recurring Billing

Customer Portal No 
Deferred Billing Yes 
Discount Management No 
Dunning Management Yes 
Invoice History No 
Multi-Currency Yes 
Multi-Period Recurring Billing Yes 
Payment Processing Yes 
Recurring Donations Yes 
Subscription Billing Yes 

Subscription Management

Cancellation Management Yes 
Discount / Coupon Management Yes 
Dunning Management Yes 
Enrollment Management Yes 
Product Catalog No 
Recurring Billing Yes 
Revenue Recognition Yes 
Revenue Recovery Tools Yes 
Self Service Portal Yes 
Subscription Plan Management Yes 
Tax Management Yes 
Trial Management Yes 
Usage Tracking/Analytics Yes 

Alternatives

Alternatives