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Description
Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.
Description
A Comprehensive API Infrastructure for Subscriber Management and Retention. Cleeng Core provides all the features you need to manage your subscribers. Expert user support that grows with your business. Hi5 provides specialized support agents to help you with subscription services. You can easily deploy a personal and fast service to keep your subscribers longer. Adaptable architecture, open APIs, and more than 35 connectors. Engineered for scale and designed to handle up to 48,000,000 transactions per day. Cleeng's team uses its experience with over 250 broadcasters from the Media and Entertainment sector to ensure that you can see the turning points of your subscribers' journeys.
Cleeng Merchant takes care of everything from the checkout to recurring billing, payment methods, chargeback disputes, and more. Merchant takes on the operational burden and risks instead of broadcasters.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
First Data
Yes
Konnektive
Yes
NMI Gateway
Yes
Recurly
Yes
ResponseCRM
Yes
Wistia
No
Worldpay
Yes
Zapier
No
Integrations
First Data
No
Konnektive
No
NMI Gateway
No
Recurly
No
ResponseCRM
No
Wistia
Yes
Worldpay
No
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Select and deploy modules for your unique subscriber management needs with Cleeng's flexible product architecture
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chargeback Defense
Country
United States
Website
www.chargebackdefense.com
Vendor Details
Company Name
Cleeng
Founded
2011
Country
Netherlands
Website
cleeng.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Publishing and Subscriptions
Advertising Management
No
Books
No
Campaign Management
Yes
Catalogs
No
Circulation Management
No
Content Management
Yes
Layout & Design
No
Magazines
Yes
Newsletters
Yes
Newspapers
Yes
Recurring Billing
Customer Portal
No
Deferred Billing
Yes
Discount Management
No
Dunning Management
Yes
Invoice History
No
Multi-Currency
Yes
Multi-Period Recurring Billing
Yes
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
Yes
Product Catalog
No
Recurring Billing
Yes
Revenue Recognition
Yes
Revenue Recovery Tools
Yes
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
Yes
Trial Management
Yes
Usage Tracking/Analytics
Yes