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Description
Never respond to another chargeback! Stop wasting your time responding to chargebacks or losing money.
ChargeSentry wins back your revenue automatically! No other service compares to ChargeSentry – we’re less expensive, easier, and faster than the other guys.
Responding to your chargebacks is clumsy and time-consuming. Ineffective responses and lack of proper evidence cause poor results. Other chargeback response services don’t help much. They’re expensive, require long contracts, lengthy integration, and usually still require you to do something.
We started ChargeSentry to help small and medium-sized e-commerce merchants, just like you, eliminate the friction of responding to your chargebacks and ending revenue loss. Started by e-commerce and merchant processing industry veterans, we bring over 15 years of experience responding to countless chargebacks.
Description
Privvy ISO CRM is a specialized account-management platform tailored for independent sales organizations, agents, resellers, and their merchant partners, effectively combining onboarding, servicing, and comprehensive account oversight into a single solution. This platform allows agents to carry out various tasks, such as completing applications, submitting service requests, adding users, and tracking merchant activities, all from one centralized login, while simultaneously offering real-time insights into crucial metrics like chargebacks, ACH rejections, and batch processing. Featuring tools such as offer-code pricing templates and a searchable document repository, along with electronic disclosure submission linked to underwriting processes, Privvy enhances the efficiency of onboarding and risk management tasks. Additionally, it accommodates hierarchical merchant group structures for clients with multiple locations, provides in-depth reporting on card batches and ACH transactions, and sends push notifications for any holds or chargebacks. Furthermore, the platform includes integrated email functionality, enabling agents to communicate with merchants directly without navigating away from the portal, thereby fostering a seamless user experience and improving operational efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Authorize.Net
Yes
Bank of America Business Advantage
Yes
Braintree
Yes
Chase Business Complete Banking
Yes
Elavon
Yes
Fiserv
Yes
Global Payments
Yes
Maxio
Yes
PayCafe
Yes
PayPal
Yes
Integrations
Authorize.Net
No
Bank of America Business Advantage
No
Braintree
No
Chase Business Complete Banking
No
Elavon
No
Fiserv
No
Global Payments
No
Maxio
No
PayCafe
No
PayPal
No
Pricing Details
$99.95 per month
Packages start at $99/mo., with a free package option.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChargeSentry
Country
United States
Website
www.chargesentry.com
Vendor Details
Company Name
Defyne Payments
Founded
2017
Country
United States
Website
www.defynepayments.com/privvy-iso-crm/
Product Features
Accounts Receivable
ACH Payment Processing
No
Billing & Invoicing
No
Check Processing
No
Collections Management
Yes
Online Payment Processing
Yes
Overpayment Processing
No
Partial Payments
Yes
Receivables Ledger
No
Recurring Billing
Yes
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
No
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
Yes
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
Yes
Fraud Detection
Yes
Reporting / Analytics
Yes
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
Yes
Data Security
Yes
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
Yes
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
No
Promotions Management
No
Returns Management
Yes
Reviews Management
Yes
SEO Management
No
Shopping Cart
No
Templates
No
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
No
For Banking
Yes
For Crypto
No
For Insurance Industry
No
For eCommerce
Yes
Internal Fraud Monitoring
Yes
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
No