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Description
ChargeOn is a 100% Salesforce-native payment processing and orchestration platform built by Cyntexa. It offers versatile features that help you collect, manage, or track your transactions, without leaving Salesforce.
By connecting 19+ payment gateways across the globe, you can receive payments in multiple currencies without worrying about the daily rate changes, while also tapping into new markets. Charge your customers instantly, on a specific date or at regular intervals through their preferred payment method, be it cash, bank/ACH, debit or credit cards, and payment links.
ChargeOn prioritizes security, ensuing customer’s payment details are encrypted and tokenized, keeping you PCI-DSS compliant without any additional setup.
Even if your customer misses a payment or a failure occurs, ChargeOn’s point-and-click recovery process, including automated collections, payment gateway fallback mechanism, and real-time notifications, helps you realize missed revenue.
With this, your finance and operations teams gain complete transaction history, detailed error logs, and ready-to-use reports and dashboards, ensuring clean reconciliation, straightforward audits, and no missed details.
Not only through online mediums but with Add Cash and Add Check features, your team can record offline payments directly inside Salesforce, giving you a unified view of all revenue across every channel.
Whether your team is small or your operations span multiple regions, ChargeOn scales with your Salesforce environment and grows as your business does.
Description
Leaptree Optimize serves as a comprehensive, Salesforce-native platform dedicated to standardizing customer experience quality assurance, thereby enhancing the capabilities of QA leaders and fostering a sense of trust throughout the organization. By employing intuitive and automated processes, you can elevate your quality assessment productivity by 50%. The platform allows for seamless integration with Salesforce, enabling users to get started in just a few clicks. Fully customizable CX QA dashboards and sophisticated reports can be accessed effortlessly, allowing for quick identification of areas needing improvement. You can automate monitoring for various communication channels, including phone calls, web chats, email exchanges, and Zoom meetings. This results in a significant reduction of QA assessment time by half. Intelligent QA assessment automation not only aids in evaluating and improving agent performance but also allows for the rapid creation of impactful, dynamic QA scorecards. To further enhance productivity, gamification elements make the work environment enjoyable and fulfilling. Features like leaderboards, badges, and various game components ensure that your team remains engaged, driven, and eager to succeed in their tasks. Ultimately, this innovative approach cultivates a culture of excellence and continuous improvement within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
Salesforce
Yes
Authorize.Net
Yes
CSG Forte
Yes
Chargebee
Yes
Checkout.com
Yes
Global Payments
Yes
PayPal
Yes
PayTrace
Yes
Razorpay
Yes
Recurly
Yes
Integrations
Salesforce
Yes
Authorize.Net
No
CSG Forte
No
Chargebee
No
Checkout.com
No
Global Payments
No
PayPal
No
PayTrace
No
Razorpay
No
Recurly
No
Pricing Details
$3500
A cost-effective solution to streamline process payment in Salesforce. Starting from $3,500 per company/year (covers up to 20 users)
Free Trial
Yes
Free Version
No
Pricing Details
$40 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cyntexa
Founded
2018
Country
India
Website
products.cyntexa.com/chargeon/
Vendor Details
Company Name
Leaptree
Founded
2009
Country
Ireland
Website
optimize.leaptree.com
Product Features
Payment Gateways
ACH / eCheck support
Yes
Buyer Authentication
Yes
Credit / Debit Support
Yes
Customer Information Storage
Yes
Fraud Prevention
Yes
Invoicing
Yes
Multi-Currency
Yes
PCI Compliance
Yes
Point-of-Sale (POS)
Yes
Recurring Billing / Subscriptions
Yes
Reporting / Analytics
Yes
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
No
Debit Card Support
Yes
Gift Card Management
Yes
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
Yes
Signature Capture
No
