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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.

Description

Guestara is an AI-powered guest management platform that layers on top of a hotel's existing property management system rather than replacing it, connecting to PMS, channel managers, and payment gateways so properties add a modern guest experience without changing their core stack. The platform unifies the guest journey in one system: AI-powered ID scanning for contactless check-in in about 30 seconds, a 24/7 AI chatbot trained on each property's data with smart escalation, and a unified inbox across WhatsApp, email, SMS, and social. It also handles AI-driven upselling, in-room dining and F&B ordering, integrated payments, automated review collection, and keyless entry across 50+ smart lock brands. It integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24, SiteMinder, Guesty, Hostaway, Stripe, and Razorpay. Built for independent hotels, resorts, hostels, short-term rentals, and growing hotel groups, with onboarding in about a week.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Beds24 Yes 
Mews Yes 
Stripe Yes 
WinHMS Express Yes 
eZee Absolute Yes 
Cloudbeds No 
Diamond Mind Payment Processing Yes 
Elavon Yes 
GuestCentrix Yes 
Hosthub Yes 
Payeezy Yes 
Preno Yes 
Razorpay No 
RoomRanger Hotel Management System Yes 
Roomer Yes 
Sage Payment Solutions Yes 
Smoobu Yes 
Twilio No 
ibelsa.rooms Yes 

Integrations

Beds24 Yes 
Mews Yes 
Stripe Yes 
WinHMS Express Yes 
eZee Absolute Yes 
Cloudbeds Yes 
Diamond Mind Payment Processing No 
Elavon No 
GuestCentrix No 
Hosthub No 
Payeezy No 
Preno No 
Razorpay Yes 
RoomRanger Hotel Management System No 
Roomer No 
Sage Payment Solutions No 
Smoobu No 
Twilio Yes 
ibelsa.rooms No 

Pricing Details

0.15% per transaction
Free Trial No 
Free Version Yes 

Pricing Details

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ChargeAutomation

Founded

2015

Country

Canada

Website

chargeautomation.com

Vendor Details

Company Name

Guestara

Founded

2024

Country

India

Website

www.guestara.com

Product Features

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property No 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property No 
Vacation Rental No 

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