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Average Ratings 0 Ratings

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ease
features
design
support

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Description

ChapterSpot excels in delivering cutting-edge software solutions tailored for non-profit organizations. Their platform is built on Salesforce, a premier CRM and comprehensive database for non-profits. By integrating Salesforce with a specialized member portal, ChapterSpot presents a dual solution: professional staff utilize Salesforce to access, manage, and modify the organization’s information, while the member portal offers a customized experience for constituents, allowing them to foster their relationship with the organization. This portal is equipped with a variety of features, including member rosters for easy access to contact details and the ability to connect with other members and alumni; a recruitment tool that streamlines the process of creating and tracking prospective members; a roles feature that provides insights into all officers within a group; contact profiles for updating individual information; and prompts that ensure members complete necessary details before unlocking additional functionalities. Ultimately, ChapterSpot's innovative approach empowers non-profits to enhance engagement and efficiently manage their operations.

Description

InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Chargebee
ChurnZero
Gainsight
Gmail
Gong
Google Docs
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
LeadSquared
Looker
Outreach
Planhat
Salesforce Marketing Cloud Account Engagement
Seismic
Slack
Zendesk
Zoho CRM

Integrations

Salesforce
Chargebee
ChurnZero
Gainsight
Gmail
Gong
Google Docs
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Intercom
LeadSquared
Looker
Outreach
Planhat
Salesforce Marketing Cloud Account Engagement
Seismic
Slack
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15/user/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ChapterSpot

Country

United States

Website

www.chapterspot.com

Vendor Details

Company Name

AppEQ.ai

Founded

2022

Country

India

Website

www.appeq.ai/

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Revenue Management

Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management

Alternatives

Alternatives

ChapterBuilder Reviews

ChapterBuilder

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