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Average Ratings 0 Ratings
Description
ChapterSpot excels in delivering cutting-edge software solutions tailored for non-profit organizations. Their platform is built on Salesforce, a premier CRM and comprehensive database for non-profits. By integrating Salesforce with a specialized member portal, ChapterSpot presents a dual solution: professional staff utilize Salesforce to access, manage, and modify the organization’s information, while the member portal offers a customized experience for constituents, allowing them to foster their relationship with the organization. This portal is equipped with a variety of features, including member rosters for easy access to contact details and the ability to connect with other members and alumni; a recruitment tool that streamlines the process of creating and tracking prospective members; a roles feature that provides insights into all officers within a group; contact profiles for updating individual information; and prompts that ensure members complete necessary details before unlocking additional functionalities. Ultimately, ChapterSpot's innovative approach empowers non-profits to enhance engagement and efficiently manage their operations.
Description
InboxCRM by AppEQ is an innovative Customer Success platform built natively into Gmail, designed to streamline CS workflows by eliminating the need to switch between multiple tools. Users can import accounts directly from their Gmail inbox and Calendar, while all email and meeting interactions are automatically logged to provide a comprehensive and unified view of customer health, usage metrics, and renewal risks. The platform’s real-time dashboards surface critical insights such as at-risk customers, engagement patterns, and potential upsell opportunities right within Gmail, reducing friction for teams. InboxCRM integrates effortlessly with major CRM systems including Salesforce, HubSpot, and Zoho, as well as with analytics, helpdesk, and collaboration platforms, ensuring seamless data flow. Role-based access and smart filtering help personalize the data view, allowing each team member to focus on what matters most. Features like automated alerts, customizable email templates, and one-click generation of QBR decks make customer success management more efficient and scalable. By centralizing customer success activities in Gmail, InboxCRM empowers teams to improve retention, identify growth opportunities, and enhance customer relationships. Overall, it offers a proactive, data-driven approach to managing customer success without disrupting existing workflows.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Chargebee
ChurnZero
Gainsight
Gmail
Gong
Google Docs
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Integrations
Salesforce
Chargebee
ChurnZero
Gainsight
Gmail
Gong
Google Docs
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$15/user/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChapterSpot
Country
United States
Website
www.chapterspot.com
Vendor Details
Company Name
AppEQ.ai
Founded
2022
Country
India
Website
www.appeq.ai/
Product Features
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Revenue Management
Competitor Analysis
Dynamic Pricing
For Airlines
For Hospitality Industry
Forecasting
Inventory Control
Price Optimization
Recommendation Engine
Yield Management