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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chaos Intellect: The ultimate solution for business email and CRM contact management! If you’re not familiar with Chaos Intellect yet, you’re in for a treat! With extensive experience in developing top-notch contact management software, we've created an award-winning application known as Time & Chaos. Chaos Intellect merges this outstanding contact management expertise with an exceptional email client tailored to meet your needs! Why select Chaos Intellect over others? We present two approaches to answer that: on the left, explore our features categorized for Casual Users, Business Users, or Advanced Power Users. On the right, hear from our satisfied users sharing their testimonials on how Intellect has benefited them. Keep reading for more insights! Once you gather enough reasons to give it a shot, remember that we offer a fully-functional trial version for you to download, ensuring you experience all the features without any limitations or complications. We encourage you to witness its capabilities in action without any uncertainty! Additionally, our commitment to user satisfaction means we are always here to assist you during your trial experience.

Description

eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft 365 Yes 
Microsoft Access Yes 
Microsoft Excel Yes 
Microsoft Exchange Yes 
Microsoft Outlook Yes 
Skype Yes 

Integrations

Microsoft 365 No 
Microsoft Access No 
Microsoft Excel No 
Microsoft Exchange No 
Microsoft Outlook No 
Skype No 

Pricing Details

$59.95 per user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chaos Software

Founded

1997

Country

United States

Website

www.chaossoftware.com/intellect.aspx

Vendor Details

Company Name

SkyCreek

Founded

2003

Country

United States

Website

www.skycreek.com/products/econtact/

Product Features

Contact Management

Activity Management No 
Appointment Management No 
Contact Database No 
Contact History No 
Contact Import/Export No 
Customer Pipeline No 
Email Marketing No 
Group Management No 
Interaction Tracking No 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation No 
Shared Contacts No 
Social Media Integration No 

Product Features

Contact Management

Activity Management No 
Appointment Management Yes 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline No 
Email Marketing Yes 
Group Management No 
Interaction Tracking Yes 
Lead Management No 
Prospecting Tools No 
Sales Pipeline Management Yes 
Search / Filter No 
Segmentation Yes 
Shared Contacts No 
Social Media Integration No 

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