Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chaos Intellect: The ultimate solution for business email and CRM contact management! If you’re not familiar with Chaos Intellect yet, you’re in for a treat! With extensive experience in developing top-notch contact management software, we've created an award-winning application known as Time & Chaos. Chaos Intellect merges this outstanding contact management expertise with an exceptional email client tailored to meet your needs! Why select Chaos Intellect over others? We present two approaches to answer that: on the left, explore our features categorized for Casual Users, Business Users, or Advanced Power Users. On the right, hear from our satisfied users sharing their testimonials on how Intellect has benefited them. Keep reading for more insights! Once you gather enough reasons to give it a shot, remember that we offer a fully-functional trial version for you to download, ensuring you experience all the features without any limitations or complications. We encourage you to witness its capabilities in action without any uncertainty! Additionally, our commitment to user satisfaction means we are always here to assist you during your trial experience.
Description
eContact efficiently manages millions of dynamic and strategically timed multi-channel customer interactions each month, utilizing IVR, SMS, and Email services for major Fortune 500 companies across North America. By seamlessly integrating these channels, eContact ensures that customers receive the appropriate communication through their preferred medium, precisely when it is most effective. The platform can significantly increase the number of automated outreach efforts during peak contact periods, thereby enhancing both customer engagement and response rates. It also aligns the volume of outbound communications with available customer support resources, taking into account historical data and current service conditions. Furthermore, eContact personalizes each interaction by considering factors such as individual channel preferences, customer status, and various other customer-specific variables to optimize the timing, content, and frequency of contact attempts. This holistic approach not only improves customer satisfaction but also drives better business outcomes through targeted engagement strategies.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft 365
Yes
Microsoft Access
Yes
Microsoft Excel
Yes
Microsoft Exchange
Yes
Microsoft Outlook
Yes
Skype
Yes
Integrations
Microsoft 365
No
Microsoft Access
No
Microsoft Excel
No
Microsoft Exchange
No
Microsoft Outlook
No
Skype
No
Pricing Details
$59.95 per user
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chaos Software
Founded
1997
Country
United States
Website
www.chaossoftware.com/intellect.aspx
Vendor Details
Company Name
SkyCreek
Founded
2003
Country
United States
Website
www.skycreek.com/products/econtact/
Product Features
Contact Management
Activity Management
No
Appointment Management
No
Contact Database
No
Contact History
No
Contact Import/Export
No
Customer Pipeline
No
Email Marketing
No
Group Management
No
Interaction Tracking
No
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
No
Search / Filter
No
Segmentation
No
Shared Contacts
No
Social Media Integration
No
Product Features
Contact Management
Activity Management
No
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
No
Email Marketing
Yes
Group Management
No
Interaction Tracking
Yes
Lead Management
No
Prospecting Tools
No
Sales Pipeline Management
Yes
Search / Filter
No
Segmentation
Yes
Shared Contacts
No
Social Media Integration
No