Average Ratings 2 Ratings

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Average Ratings 0 Ratings

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Description

The Chaordix Community Platform hosts communities that connect top brands with their customers, members and users. Our Community Platform is a white-label SaaS solution that connects brands with people who matter most to them, so they can share, discuss, and learn. - Engage your community with a variety of activities and content. - Customizable, ever-expanding profiles facilitate discovery & reporting - Create challenges to gather ideas, review submissions and then put them to a vote. - Create groups manually or automatically by using specific criteria. Connect with customers to build brand loyalty and boost advocacy Access a high-quality, on-demand group of customers and fans to conduct research.

Description

Streamline interactions with customers through automated, tailored conversations that enhance customer lifetime value by reaching out at pivotal points in their journey. By motivating your customers to take action, you can achieve conversion rates that are four times higher than average. Having already invested millions to bring your customers in, the real challenge lies in ensuring they remain engaged and responsive to your communications throughout their entire lifecycle. Each time a message fails to resonate, it represents potential revenue lost from those who may not activate services, upgrade, or renew. It’s crucial to inspire action in the channels your customers trust the most, particularly on mobile. Wiraya expertly determines the right message, timing, and method of communication for each individual, seamlessly integrating voice, text, and mobile messaging. This innovative approach enables businesses to effectively activate and engage their customers during essential moments in their journey while preserving a personal touch. With its scalable and unobtrusive strategies, Wiraya ensures that your customer communications are not only impactful but also foster lasting relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook Yes 
Google Analytics Yes 
Instagram Yes 
Salesforce Experience Cloud Yes 
X (Twitter) Yes 
Zapier Yes 
Zoho CRM Yes 

Integrations

Facebook No 
Google Analytics No 
Instagram No 
Salesforce Experience Cloud No 
X (Twitter) No 
Zapier No 
Zoho CRM No 

Pricing Details

Pricing is based on the size of your community
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chaordix

Founded

2011

Country

Canada

Website

chaordix.com

Vendor Details

Company Name

Wiraya

Country

United Kingdom

Website

wiraya.com

Product Features

Blog

Analytics Yes 
Collaborative Writing No 
Comment Moderation Yes 
File Sharing Yes 
Group Posting Yes 
Monetization Tools No 
Post Management Yes 
Search Yes 
WYSIWYG Rich Text Editing No 

Community

Content Management Yes 
Content Moderation Yes 
Discussions / Forums Yes 
Event Management No 
Group Management Yes 
Ideation / Crowdsourcing Yes 
Member Directory Yes 
Membership Management Yes 
Social Media Management No 
Website Management No 
White Label No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication No 
Feedback Collection Yes 
Gamification Yes 
Live Chat No 
Video Content Yes 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management No 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Social Networking

Activity / News Feed Yes 
Advertising Management No 
Blogs Yes 
Data Security Yes 
Event Management No 
Group Management Yes 
Media Library No 
Privacy Options Yes 
Real-time Chat No 
Social Media Integration Yes 
Social Media Tagging Yes 
User Profiles Yes 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content Yes 

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