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Description
The Chaordix Community Platform hosts communities that connect top brands with their customers, members and users. Our Community Platform is a white-label SaaS solution that connects brands with people who matter most to them, so they can share, discuss, and learn.
- Engage your community with a variety of activities and content.
- Customizable, ever-expanding profiles facilitate discovery & reporting
- Create challenges to gather ideas, review submissions and then put them to a vote.
- Create groups manually or automatically by using specific criteria.
Connect with customers to build brand loyalty and boost advocacy
Access a high-quality, on-demand group of customers and fans to conduct research.
Description
Engagement Hub, a proprietary SaaS platform owned and hosted in Australia, allows for round-the-clock communication and collaboration with stakeholders and community members from any location, leading to consultations that are not only more impactful but also more efficient and meaningful. This platform consolidates all engagement efforts into a single, integrated, and secure online environment designed for collaboration, management, communication, and reporting. It features a suite of over 27 diverse tools that facilitate effective participation, dialogue, and teamwork. Additionally, Engagement Hub includes a comprehensive stakeholder relationship management system that offers detailed stakeholder profiles, segmentation options, offline feedback mechanisms, newsletters, and thorough audit trails. Users benefit from straightforward reporting capabilities and rich insights, along with quick overviews of status and tagging for issues and trends, ensuring that all aspects of stakeholder engagement are meticulously tracked and analyzed. This innovative approach not only enhances the quality of consultations but also fosters a deeper connection with the community.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
Yes
Google Analytics
Yes
Instagram
Yes
Salesforce Experience Cloud
Yes
X (Twitter)
Yes
Zapier
Yes
Zoho CRM
Yes
Integrations
Facebook
No
Google Analytics
No
Instagram
No
Salesforce Experience Cloud
No
X (Twitter)
No
Zapier
No
Zoho CRM
No
Pricing Details
Pricing is based on the size of your community
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chaordix
Founded
2011
Country
Canada
Website
chaordix.com
Vendor Details
Company Name
My Business App
Founded
2014
Country
Australia
Website
engagementhub.com.au
Product Features
Blog
Analytics
Yes
Collaborative Writing
No
Comment Moderation
Yes
File Sharing
Yes
Group Posting
Yes
Monetization Tools
No
Post Management
Yes
Search
Yes
WYSIWYG Rich Text Editing
No
Community
Content Management
Yes
Content Moderation
Yes
Discussions / Forums
Yes
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
Yes
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
No
Feedback Collection
Yes
Gamification
Yes
Live Chat
No
Video Content
Yes
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
No
Knowledge Management
Yes
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
Yes
Text Analysis
No
Trend Analysis
No
Social Networking
Activity / News Feed
Yes
Advertising Management
No
Blogs
Yes
Data Security
Yes
Event Management
No
Group Management
Yes
Media Library
No
Privacy Options
Yes
Real-time Chat
No
Social Media Integration
Yes
Social Media Tagging
Yes
User Profiles
Yes
Product Features
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
Yes
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
No
Video Content
Yes
