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Description
Channelkit is a unique company founded by a diverse group of four individuals, each contributing their distinct personality to the organization. Our individual influences can be seen in the manner we structure our work and personal lives, the design of our product, and our approach to customer relations. You can efficiently organize and share your knowledge along with your interests! Experience aesthetically pleasing bookmarking tailored for organized thinkers. With five pre-set card categories, you can collect and manage items that people often save and share. Additionally, you have the flexibility to create personalized card categories with custom fields for links, comments, tags, and file attachments. These cards are systematically grouped into Channels, which are private by default but offer options for public or discreet sharing, ensuring your content is shared in a way that suits your privacy needs. Finally, we believe that collaboration and knowledge sharing foster a more creative community.
Description
Hosted knowledge base software for creating a private or public knowledge base.
You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it.
HelpSite offers you...
Support site with FAQs and knowledge base.
It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need.
Smart contact form that automatically suggests articles as the user types.
Users receive their questions faster and support agents are able to save time.
An admin interface that is super easy to use to create knowledge base articles quickly and easily.
Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.
API Access
Has API
API Access
Has API
Integrations
Zapier
Pricing Details
$2 per month
Free Trial
Free Version
Pricing Details
$14.99/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Channelkit
Founded
2012
Country
Russia
Website
www.channelkit.com/landing/home
Vendor Details
Company Name
HelpSite
Founded
2014
Country
United States
Website
helpsite.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal