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Description
Enhance your brand's sales by optimizing the customer experience and ensuring your products dominate the digital marketplace. Transform your website and online materials into instant shopping destinations while collecting comprehensive insights into consumer behavior and performance metrics. Keep track of your products' content, ratings, reviews, pricing, and inventory across every retailer site or online marketplace where you operate. Our Where to Buy solution allows customers to effortlessly purchase your products from any marketplace or retailer with just a click. Enable your digital content to be shoppable across various platforms, including your website, social media updates, banner advertisements, and landing pages. In today's digital landscape, how your products are showcased online may hold greater significance than their in-store presentation. It is essential to manage your products' visibility in search results, detail page content, pricing, stock availability, and reviews to maintain a strong presence on the digital shelf. Engaging with your audience through interactive and shoppable content can significantly boost your brand's reach and sales potential.
Description
The Wayvee device, operational in-store continuously throughout the year, allows you to gather customer satisfaction and engagement data from every customer who interacts with your products. By utilizing Radio Frequency (RF) wave technology along with innovative AI algorithms, Wayvee offers real-time monitoring of customer satisfaction and engagement in a retail environment. It discreetly assesses emotional reactions without relying on surveys or cameras, ensuring privacy while providing instant feedback. This immediate insight empowers retailers to enhance the shopping experience effectively, fostering increased revenue opportunities. With a user-friendly client dashboard, retailers can access C-SAT data and other key metrics through real-time reporting, easily integrating it into any data management system via the Wayvee API, which also helps to cut costs and save time in data collection. Comprehensive reports detailing C-SAT scores and various engagement metrics give retailers the insights they need to make informed decisions and improve customer relations further. Thus, Wayvee not only streamlines the feedback process but also strengthens the overall retail strategy by focusing on customer preferences.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChannelSight
Founded
2013
Country
Ireland
Website
www.channelsight.com
Vendor Details
Company Name
Wayvee
Founded
2023
Country
United States
Website
wayvee.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Product Features
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management