Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With over three decades of specialized experience, we focus on crafting customer-oriented strategies that leverage existing relationships effectively. Our approach ensures the right message reaches the right customer precisely when it’s needed, enhancing value through each relevant and timely interaction. We are introducing a novel method that offers digital marketing automation as a service for a straightforward monthly fee, allowing our team of experts to handle your digital customer communications. This is why choosing OneClick is a seamless choice for financial institutions, CEOs, operations managers, and internal marketing teams. OneClick boasts a high-security protocol platform, expertly managed, facilitating a smooth transition from online engagement to in-person interactions, effectively bridging the gap between operations and marketing to connect with the ideal audience for lead generation and customer retention. As a comprehensive solution, we manage every aspect for you, including content curation, enabling you to swiftly and effortlessly achieve measurable outcomes. By streamlining your marketing efforts, we allow you to focus on what matters most: growing your business.

Description

ServitiumCRM is a Modern Customer Service Platform that enables the Journey from Reactive to Proactive to Predictive Customer Service and Support, digitalizing end-to-end after-sales processes of organizations across industries and geographies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Alexa No 
Oracle E-Business Suite No 
WhatsApp No 

Integrations

Alexa Yes 
Oracle E-Business Suite Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ChannelNet

Country

United States

Website

www.channelnet.com

Vendor Details

Company Name

Path Infotech

Country

India

Website

www.servitiumcrm.com

Product Features

Channel Management

Campaign Management Yes 
Channel Analytics Yes 
Incentive Management No 
Inventory Control No 
Lead Management Yes 
Opportunity Management Yes 
Order Management No 
Partner Management Yes 
Product Management No 
Reseller Management No 

Lead Management

Activity Tracking No 
Campaign Management No 
Lead Capture Yes 
Lead Distribution No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation Yes 
Pipeline Management No 
Prospecting Tools Yes 
Source Tracking No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging Yes 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Alternatives

AcuitySpark Reviews

AcuitySpark

Visionet

Alternatives

SmartKarrot Reviews

SmartKarrot

SmartKarrot Inc
ChannelOS Reviews

ChannelOS

ChannelXperts
Zed-Service Reviews

Zed-Service

Zed-Axis Technologies