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Description
In the early 2000s, Australia saw the creation of ChannelManager, which emerged as the pioneering Channel Manager globally to integrate a property management system, thereby streamlining operations for various accommodations ranging from bed and breakfasts to hotels and hostels. This innovative cloud-based platform allows users to connect from any device—whether it's a smartphone, tablet, or desktop—without incurring installation fees or hidden charges. ChannelManager continually evolves by adding new features and capabilities to remain competitive in the fast-paced hospitality sector, and notably, it was the first to incorporate a virtual banking terminal directly into its system, eliminating the burden of hefty monthly merchant fees. With everything consolidated into a single, intuitive interface, there’s no requirement for multiple systems, making it an all-in-one solution. Additionally, it offers a customizable booking engine that supports multiple languages and currencies, ensuring that users can optimize their bookings directly through their websites while catering to a diverse clientele. This commitment to innovation and efficiency makes ChannelManager an invaluable asset in today's dynamic hospitality landscape.
Description
Amadeus’s iHotelier Booking Engine 4.0™ effectively transforms visitors into confirmed guests while maximizing the performance of your direct web channel. It provides a streamlined, user-friendly, and responsive experience across various devices, ensuring that direct bookings are both quick and effortless. With interactive message displays and clear calls to action, guests are guided smoothly through the booking process. The platform also enhances guest engagement through targeted merchandising of additional services and upgrades, making the experience more personalized. For users who have abandoned their bookings, iHotelier offers an appealing recapture and re-engagement strategy that simplifies the completion of their reservations. Utilizing an award-winning mobile-first design, it ensures a straightforward and engaging booking experience on Brand.com. The intuitive interactive navigation bar further aids users in effortlessly navigating the booking flow. Additionally, automated form fields and credit card image capture streamline the checkout process, effectively decreasing abandonment rates while enhancing customer satisfaction. Furthermore, the overall approach not only emphasizes efficiency but also prioritizes the guest’s journey, creating a lasting impression that encourages repeat business.
API Access
Has API
No
API Access
Has API
No
Integrations
5stelle*
No
Amadeus LinkHotel
No
ArpónWin Surfing
No
IDeaS G3 RMS
No
Infrasys POS
No
KAYAK
No
Maestro PMS
No
RDPWin
No
Signature Tour Operator
No
Tripadvisor
No
Integrations
5stelle*
Yes
Amadeus LinkHotel
Yes
ArpónWin Surfing
Yes
IDeaS G3 RMS
Yes
Infrasys POS
Yes
KAYAK
Yes
Maestro PMS
Yes
RDPWin
Yes
Signature Tour Operator
Yes
Tripadvisor
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
$300 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ChannelManager.com.au
Founded
2007
Country
Australia
Website
channelmanager.com.au
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/solutions/reservations-and-booking-engine/
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
No
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
No
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
No
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
Yes
Coach Booking
No
Custom Packages
Yes
Customer Management
Yes
GDS / OTA Integration
Yes
Itinerary Creation
Yes
Multi-Day Tours
No
Payment Processing
Yes
Price / Margin Management
Yes
Promotions Management
Yes
Quote Management
Yes
Reservations Management
Yes
Vendor Management
Yes
Website Management
Yes
