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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Chahiya serves as a cloud-enabled platform tailored for the operational needs of restaurants, cafés, bakeries, cloud kitchens, and various independent food enterprises. This innovative solution integrates features such as direct online ordering, QR-code menus for easy table-side access, a point-of-sale system compatible with mobile devices, and an efficient kitchen display system (KDS) for real-time order management. The point-of-sale interface is optimized for use on tablets and smartphones, eliminating the need for specialized hardware, while the KDS assists staff in handling and organizing incoming orders seamlessly. By utilizing Chahiya, restaurants can showcase their menus and process orders through their own platforms, providing an alternative to dependence on third-party delivery services. The platform boasts multilingual support, accommodating users in English, French, and Arabic. Chahiya is specifically designed for food-service operators looking to streamline their digital ordering processes alongside in-house operational workflows, ultimately enhancing the dining experience for customers.

Description

Kayana WhatsApp Ordering, also known as AskKay, is an innovative cloud-based platform tailored for restaurants, cafés, takeaways, and other hospitality businesses. This service enables customers to explore a menu, choose their desired items, and place orders for delivery, collection, takeaway, or dining in, all while receiving a convenient checkout link via WhatsApp to facilitate payment without the need for additional apps or account setups. An artificial intelligence-driven order assistant manages customer inquiries, assists in creating the order basket, provides information about menu items, and can recommend extras to enhance the dining experience. Businesses can seamlessly integrate this service with Kayana EPOS, ensuring that menus and pricing are automatically updated and that incoming orders are efficiently processed within their existing point-of-sale systems. Additionally, operators have the flexibility to customize order types, set up QR-code access points, and designate specific business WhatsApp numbers, while customers are kept informed about their order status through chat notifications. This service is crafted for those in the hospitality sector who aim to streamline direct orders and customer interactions via WhatsApp, complementing their traditional in-store services effectively. Such an approach not only enhances customer convenience but also fosters a more engaging dining experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

$29/month
Starting at $29 per month for individuals plans.
Starting at $49 per month for restaurants plans.
Free Trial Yes 
Free Version No 

Pricing Details

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chahiya

Founded

2026

Country

Algeria

Website

chahiya.com

Vendor Details

Company Name

Kayana for Business

Founded

2021

Country

United Kingdom

Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Product Features

Restaurant Management

Billing & Invoicing Yes 
Built-in Accounting No 
Employee Management Yes 
Food Costing Yes 
Inventory Management No 
Kitchen Management Yes 
Menu Management Yes 
Payroll Management No 
Point of Sale (POS) Yes 
Reporting/Analytics Yes 
Reservations Management No 
Sales Tracking Yes 
Table Management Yes 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management Yes 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access Yes 
Online Ordering Yes 
Order Management Yes 
Reporting/Analytics Yes 
Separate Checks Yes 
Split Checks Yes 
Table Management Yes 
Tips Management No 

Product Features

Online Ordering

Integrated Gift Cards No 
Menu / Product View No 
Mobile Ordering No 
Push Notifications No 
Reporting / Analytics No 
Rewards / Loyalty Program No 
Secure Payment Processing No 
Store Locator No 
White-Label No 

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