Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Certeza is a platform designed for businesses in Colombia that focuses on debt collection and payment reconciliation. It efficiently manages receivables by following established business rules and facilitates communication through various channels such as WhatsApp, SMS, email, and phone calls while overseeing internal tasks. The system captures responses, commitments, and agreements, reconciles payment references with obligations, and keeps a detailed, auditable account history alongside operational reports. The implementation process begins with a carefully monitored pilot program and includes support from a dedicated Customer Success specialist. Clients are allowed to use their existing ERP, accounting systems, CRM, and payment gateways, while also retaining control over sensitive decisions. Certeza is equipped to handle preventive, administrative, and extrajudicial pre-legal collection processes. Importantly, it refrains from lending money, holding funds, repairing credit histories, initiating lawsuits, executing seizures, or offering legal representation. Pricing is based on performance and varies according to individual contracts, ensuring that clients receive tailored services that meet their specific needs. This flexibility allows organizations to effectively manage their receivables while maintaining their established practices.
Description
In 2004, we launched Swordfish, a specialized software system designed for debt collection, aiming to enhance efficiency and profitability within the recovery sector at a reasonable cost. By merging the expertise of legal professionals and debt collection specialists with IT knowledge, we crafted an intuitive and accessible application that has become a preferred choice among industry players. Our commitment to leveraging technology to address our clients' challenges drives us to continually update Swordfish, incorporating increasing levels of automation and flexibility. Swordfish has gained recognition as a premier solution worldwide, celebrated for its sophisticated features, seamless integrations, adherence to legal standards, and scalability, positioning it as the preferred partner for debt collection firms not only in South Africa but also in nations like Lesotho, Namibia, Kenya, and Botswana. As we move forward, we aim to further enhance our offerings to meet the evolving needs of our clients in the ever-changing landscape of debt collection.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Rectxt
No
Seagate CORTX
No
SourceWhale
No
TE Recruit
No
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
$35 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CERTEZA FINTECH S.A.S.
Founded
2026
Country
Colombia
Website
certeza.app/
Vendor Details
Company Name
Swordfish Software
Founded
2004
Country
South Africa
Website
www.swordfish.co.za/
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No
Product Features
Debt Collection
Agency Management
Yes
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
No
Contact Management
Yes
Credit Bureau Reporting
Yes
In-House Collections
Yes
Payment Plans
Yes
Transaction Management
Yes