Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Certeza is a platform designed for businesses in Colombia that focuses on debt collection and payment reconciliation. It efficiently manages receivables by following established business rules and facilitates communication through various channels such as WhatsApp, SMS, email, and phone calls while overseeing internal tasks. The system captures responses, commitments, and agreements, reconciles payment references with obligations, and keeps a detailed, auditable account history alongside operational reports. The implementation process begins with a carefully monitored pilot program and includes support from a dedicated Customer Success specialist. Clients are allowed to use their existing ERP, accounting systems, CRM, and payment gateways, while also retaining control over sensitive decisions. Certeza is equipped to handle preventive, administrative, and extrajudicial pre-legal collection processes. Importantly, it refrains from lending money, holding funds, repairing credit histories, initiating lawsuits, executing seizures, or offering legal representation. Pricing is based on performance and varies according to individual contracts, ensuring that clients receive tailored services that meet their specific needs. This flexibility allows organizations to effectively manage their receivables while maintaining their established practices.
Description
Promise provides powerful, AI-driven tools that transform how government agencies and utilities administer payments and benefits distribution programs. Their platform automates critical processes such as income verification, eligibility determination, and customer outreach to streamline relief and repayment efforts. Promise’s data-driven, flexible payment plans feature interest-free options to reduce missed payments and support consistent revenue recovery. The system is designed for security and compliance, incorporating machine learning to detect fraud and abuse while maintaining detailed audit trails. Agencies benefit from rapid implementation, averaging just eight weeks, and experience up to a ninefold increase in applications due to inclusive outreach. Promise’s mobile-first self-service portal enables 90% of applicants to manage their programs independently. Case studies demonstrate significant real-world impact, including millions in relief distributed and high compliance rates among customers. With a strong focus on security and user experience, Promise empowers agencies to deliver efficient, transparent, and scalable services.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CERTEZA FINTECH S.A.S.
Founded
2026
Country
Colombia
Website
certeza.app/
Vendor Details
Company Name
Promise
Founded
2017
Country
United States
Website
www.promise-pay.com
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
No
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No